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Unable to create mail account

Hemef · 2017-10-05T04:16:22Z

Hello all. I have a weird problem. I'm using SolidCP 1.3.0 with the hMailServer 5.6.6-B2383 - I create a new domain with a web site: example.com. At this stage neither example.com domain or the alias record existing in the hMailServer as expected. - Then I create a new mail alias for foo@example.com to bar@another.com - I confirm that the domain (example.com) and the alias record (foo@.. -> bar@...) successfully created, they're listed on hMailServer's own panel. However, if I try to create an account for a newly created domain I get the following message: "Service item could not be created/updated You can not create or update service item because the required resource is not available in the current hosting space." Here are the screenshots before and after my account creation attempt.https://i.imgur.com/C6LpPdE.png What could be the problem? Any help appreciated.

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Last Post by Marco Tiggelaar 8 years ago

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Posts: 11

Mamos

Oct 23, 2017 12:40 am

(@mamos)

Active Member

Joined: 9 years ago

Thank you - the update also solved it for me!

Posts: 43

NocNet

Nov 02, 2017 5:59 am

(@nocnet)

Eminent Member

Joined: 9 years ago

I still facing this issue after update solidcp portal. I copy all file and paste in solidcp portal. This is not solve my issue yet.

Posts: 43

NocNet

Nov 03, 2017 3:22 am

(@nocnet)

Eminent Member

Joined: 9 years ago

Hi,

Any update on this issue?

Posts: 43

NocNet

Nov 03, 2017 3:25 am

(@nocnet)

Eminent Member

Joined: 9 years ago

I can create email directly from hMail server.

Posts: 43

NocNet

Nov 03, 2017 3:56 am

(@nocnet)

Eminent Member

Joined: 9 years ago

We have found the issue, it's regarding time. Time not sync. After sync, we successfully create mail and hosting plan.

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