I have installed Solid CP server 1.4 on one main server and have installed Solid CP server asp.net 4.5 on Exchange 2016 server. I have configured the configurations properly. However, I am getting given below error while creating the mailbox. To manage Exchange, should I need to install Solid CP server asp.net 4.5 or Solid CP enterprise server role on Exchange server?
Error creating mailbox. See audit log for more details.
System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_MAILBOX' task on 'test' EXCHANGE ---> System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Connecting to remote server failed with the following error message : [ClientAccessServer=,BackEndServer=,RequestId=589e827b-bd64-4857-91a4-01b63d96f9b4,TimeStamp=3/2/2018 3:33:19 PM] Access Denied For more information, see the about_Remote_Troubleshooting Help topic. at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.CreateMailEnableUser(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addr
Hello,
Access denied error is always configurational issue.
Either the SolidCP server isn't configured with active directory, the solidcp server application pool doesn't have the correct member of groups, Exchange Powershell url isn't set to the locan server fqdn but for example an External address or a shared cluster address, or simply exchange virtual powershell dir doesn't have integrated auth enabled.
Please note that you probably want to do an iisreset on the Exchange server with SolidCP Server added to it after making permission based changes (as it tends to cache failed logins).
Regards,
Marco
Hi Macro,
Thank you so much for sharing the valuable information. I am able to resolve this issue and now mailbox is created fine. I have done following steps to resolve the case.
- I have set PowerShell URL both internal and external with Exchange server fqn ( https://Exchange-Server-FQDN/powersehll)
- I have created new user by making the copy of administrator in AD and have ran the solid cp server application pool under it on Exchange servere. I have set the user as domainuser. The earlier by default the user was listed without domain prefix.
- Reset the IIS with the command IISReset
The issue has been resolved after following above mentioned steps.
