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Unable to delete user - Input string was not in a correct format.

7 Posts
4 Users
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Posts: 25
Topic starter
(@eagmon)
Eminent Member
Joined: 7 years ago

When I am trying to delete a user  (mailbox user) I am getting error :

 

Input string was not in a correct format.

I tried to rest the SQL server service and also run IISRest still the same error.

Server 2016 act as DC
Exchange 2016 on the same server.
Solid CP 1.3.0 on the same server.

Please help,
Eran

6 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

Is the mailbox in ECP under Litigation hold?

As that would prevent anyone (including the panel) from deleting untill it's out of on hold status.

Regards,

Marco

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Posts: 25
Topic starter
(@eagmon)
Eminent Member
Joined: 7 years ago

Removed it from In Place. Still the same error.

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Posts: 25
Topic starter
(@eagmon)
Eminent Member
Joined: 7 years ago

Marco Tiggelaar - any more things or only delete it myself from the AD and from the DB ?

Reply
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Do you have Litigation hold disabled in the hosting plan / mailbox plan?

and Deleted users in the hosting plan? (this should be left disabled too).

 

If all else fails you can always remove it directly from the database directly and then from AD.

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