Unable to log ticket in portal

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Last Post by adprice7 4 years ago

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Posts: 8

adprice7

Topic starter

Jan 29, 2021 10:11 am

(@adprice7)

Active Member

Joined: 6 years ago

Hi - I'm trying to log a ticket in the portal for paid support, but I cannot click "My Account" -> "My tickets".

Could someone from Support email me please, so I can give you the details of my ticket? My colleague already has a balance on his account that we wish to use.

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Posts: 1967

Marco Tiggelaar

Admin

Jan 29, 2021 10:39 am

(@m-tiggelaar)

Noble Member

Joined: 9 years ago

Hello,

It appears that the ticket section is currently forcing logout due to a patch.

We expect it to work again later today.

In the mean time you can use support (at) solidcp dot com

regards,

Marco

Posts: 8

adprice7

Topic starter

Jan 29, 2021 10:40 am

(@adprice7)

Active Member

Joined: 6 years ago

Thanks Marco - will email now

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