Unable to log ticke...
 
Notifications
Clear all

Unable to log ticket in portal

3 Posts
2 Users
0 Reactions
501 Views
Posts: 8
Topic starter
(@adprice7)
Active Member
Joined: 6 years ago

Hi - I'm trying to log a ticket in the portal for paid support, but I cannot click "My Account" -> "My tickets".

Could someone from Support email me please, so I can give you the details of my ticket? My colleague already has a balance on his account that we wish to use.

2 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

It appears that the ticket section is currently forcing logout due to a patch.

We expect it to work again later today.

In the mean time you can use support (at) solidcp dot com

regards,

Marco

Reply
Posts: 8
Topic starter
(@adprice7)
Active Member
Joined: 6 years ago

Thanks Marco - will email now

Reply
Share: