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upgrade 1.2.0 to 1.3.0 : Error getting remote server information

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Posts: 9
Topic starter
(@leventacar)
Active Member
Joined: 8 years ago

Hi, I tried to manually upgrade from 1.2.0 to 1.3.0 following instructions by Marco's document on "manual upgrade from 1.2.0 to 1.2.1"

However, I lost connection to seperate remote server  (webserver).

error logged in enterprise server side is event ID 1309

System.Web.Services.Protocols.SoapHeaderException: The signature or decryption was invalid ---> WSE523: The CipherData contents are invalid.

checked a few articles posted however could not find a solution.

Any thougts where to check?

Thanks,

Levent

4 Replies
Posts: 1987
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

That error is about a password mismatch from the SolidCP Server.

You can either compare the old web.config of SolidCP server with the new and make sure the password value is correct and generate a new machine key.

Or if you no longer have the old web.config of SolidCP server just reset it through the Installer (in start search SolidCP --> run the installer --> select the SolidCP Server component, and click Settings, it will ask to reset the password).

Once password has been reset you need to fill it into the Portal --> Configuration --> Servers --> your servername settings --> Connection information --> fill in password and click reset password button below.

Regards,

Marco

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Posts: 9
Topic starter
(@leventacar)
Active Member
Joined: 8 years ago

Thanks Marco, exactly as you said. I checked again the cyripto password entered in the web.config. Realized that I generated the cyripted pass with a space in it .. so they are miss match with the actual text value..

Regenerated the password cripted and entered new value to web.config.. All good now..

Regards,

Levent

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Posts: 1
(@mehrshid)
New Member
Joined: 6 years ago

Hello

I faced similar issue. Today i migrated from Websitepanel 2.0 to SolidCP 1.3 and after that upgraded via shell script to 1.4.2 , Evey thing working fine but i can not add server correctly and receive the following error, I tried installer but in "view available components" only install hyperlinks show and seems could not detect installed SolidCP. I checked several times password value in web.config in Server folder and its the same as old one.

I have not any backup of WebsitePanel.Installer.exe.config ( My old websitepanel )

Need help!

System.Web.Services.Protocols.SoapHeaderException: System.Web.Services.Protocols.SoapHeaderException: Microsoft.Web.Services3.Security.SecurityFault: The signature or decryption was invalid ---> System.Security.Cryptography.CryptographicException: WSE523: The CipherData contents are invalid.
at Microsoft.Web.Services3.Security.Cryptography.SymmetricEncryptionFormatter.Decrypt(Byte[] data)
at Microsoft.Web.Services3.Security.EncryptedData.Decrypt(XmlElement encryptedElement)
--- End of inner exception stack trace ---

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Posts: 1488
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

The SolidCP installer doesn't detect versions already installed versions.

The powershell script should place backups of the files in the path like c:websitepanel which will have the web.config with your crypto key.

Kind Regards,

Trevor Robinson

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