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Was working now not.

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Posts: 5
Topic starter
(@jungle-gnz)
Active Member
Joined: 7 years ago

Server Error in '/' Application.

The request failed with HTTP status 503: Service Unavailable.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.WebException: The request failed with HTTP status 503: Service Unavailable.

Source Error:

An unhandled exception was generated during the execution of the current
web request. Information regarding the origin and location of the
exception can be identified using the exception stack trace below.


Stack Trace:

[WebException: The request failed with HTTP status 503: Service Unavailable.]
   System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +237136
   System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +267
   SolidCP.EnterpriseServer.esAuthentication.GetSystemSetupMode() +53
   SolidCP.Portal.Login.EnsureSCPA() +34
   SolidCP.Portal.Login.Page_Load(Object sender, EventArgs e) +45
   System.Web.UI.Control.OnLoad(EventArgs e) +103
   SolidCP.Portal.SolidCPModuleBase.OnLoad(EventArgs e) +34
   System.Web.UI.Control.LoadRecursive() +68
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Control.LoadRecursive() +162
   System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +3811

 

I had it all working. Then tried to do Whmcs stuff. Did some powershell command on users (can't remember what) Now portal does above.

 

SolidCP enterpirse and server are both running. Browser access to them works.

In services sqlexpress is running.

SolidCP schedule shows automatic but not running. If I try to start service it does nothing. Tried to remove service but does not remove.

 

Any ideas where my issue is?

Thanks

7 Replies
Posts: 5
Topic starter
(@jungle-gnz)
Active Member
Joined: 7 years ago

error for event viewer logs:

!error: date..... SolidCP/Scheduler....

 

Service cannot be started. The service process could not connect to the service controller

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Posts: 1456
Admin
(@trobinson)
Noble Member
Joined: 8 years ago

Hello,

 

Can you check your portal app pool is started?

 

With regards to the service i would check the SolidCP.SchedulerService.exe.config to make sure it has the correct database and cryptoky.

 

Kind regards,

 

 

Trevor Robinson

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Posts: 5
Topic starter
(@jungle-gnz)
Active Member
Joined: 7 years ago

Portal pool is started.

All enabled.

The sch.serv.exe has correct db and cryptoky.

 

Same error

Reply
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

Error 503 are generally always caused by a stopped application pool however if thats not the case i guess checking for further information or errors in event viewer will be the key.

First of all: what windows version is the portal running on ?

Portal and Enterprise both require asp.net 4.5 and prefer 64bit. (this is / was the main change in 1.3.0 update for the portal and enterprise)

the Scheduler not starting: make sure the scheduler service config is in the enterprisebin and has the connection string + cipher key equal to enterprise. it should then start without issues.

Regards,

Marco

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