Hi
I face problem I can't solve it . when accept new order from whmcs and start create website faild and give me this error
Module Command Error
CreateAccount Fault: (Code: -1908, Message: Fault: An unknown error occured (Code: -1908). Please reference SolidCP BusinessErrorCodes for further information, Service ID: 273)
the create process stop in "Enable DNS" and log not show any error happened just next step start delete
I'm check the Windows DNS and no problem found this problem show after windows update (windows 2012 R2)
the same configuration is work fine before update
windows log found 3 problems happend in same time I press create
The Open Procedure for service "WDSServer" in DLL "C:Windowssystem32wdssrv.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
The Open Procedure for service "WDSTFTP" in DLL "C:Windowssystem32wdstftp.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
The Open Procedure for service "WDSMC" in DLL "C:Windowssystem32wdsmc.dll" failed. Performance data for this service will not be available. The first four bytes (DWORD) of the Data section contains the error code.
Solid Log :
-- update
MAIL_DOMAIN_ADD Error
Error updating DNS records
Object reference not set to an instance of an object.
at SolidCP.EnterpriseServer.ServerController.AddServiceDNSRecords(Int32 packageId, String groupName, DomainInfo domain, String serviceIP, Boolean wildcardOnly)
--
DNS_ZONE_ADD
Domain Name: test*.dis*.org
DOMAIN_UPDATE
Domain Name: test*.dis*.org
Domain Name: test*.dis*.org
WEB_SITE_ADD_POINTER
Domain pointer: test*.dis*.org
Host name:
updateWebSite: False
Add Binding: test*.dis*.org 176.*.***.**4 80
Add Binding: www.test*.dis*.org 176.*.***.**4 80
Domain Name: test*.dis*.org
DOMAIN_UPDATE
Domain Name: test*.dis*.org
WEB_SITE_ADD_POINTER
Domain pointer: test*.dis*.org
Host name: www
updateWebSite: False
Add Binding: test*.dis*.org 176.*.***.**4 80
Add Binding: www.test.dis*.org 176.*.**.**4 80
Domain Name: www.test.dis*.org
DOMAIN_UPDATE
that's all info I have for now .
thank you.
.Hello,
You can find the error codes at https://solidcp.com/kb/configuration/solidcp-error-codes/. The one you appear to be getting is:
SMTP_GENERAL_FAILURE = -1908;
I would double check that the SMTP information is correct for a new hosting space including the from address.
Regards,
Trevor
I'm reinstall the mail-enable server and make configuration default .
smtp work fine
send and receive mail work fine
create / delete mailbox from solidcp work fine
but still have same problem .
thank's
Hello,
It is normally referring to the SMTP server used by SolidCP in Configuration -> System Settings -> SMTP server Settings.
Regards,
Trevor
Thank you
"Solved"
my main mail i'm used in solidcp for send email's the password is wrong .
server fine now thank you a lot's .
