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WHMCS is not terminating VMs in hyper-v host.

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SAM
Posts: 18
 SAM
Topic starter
(@mynoc)
Active Member
Joined: 5 years ago

Hello Guys,

I got some issue with my whmcs module and Solidcp.

I am using Solidcp purely for only hyper-v services. Now the problem I got on my few nodes are that though whmcs terminates accounts on solidcp but VMs remain in host node. Is there any fix for this ? If I delete VMs manually from solidcp it works but whmcs is not terminating VMS it just terminates solidcp accounts.

Any help would be appreciated.

7 Replies
Trevor Robinson
Posts: 1448
Admin
(@trobinson)
Noble Member
Joined: 7 years ago

Hello,

Currently this is a known bug for the WHMCS module. I am not aware of a workaround at this time.

Thanks,

Trevor

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bogdan_k
Posts: 80
(@bogdan_k)
Member
Joined: 7 years ago

The issue is not with the WHMCS module, but with the termination of the service in SolidCP. The WHMCS module is using the standard API calls for termination of a service in SolidCP, doesn’t matter which services are provisioned. It’s the same behavior, like you would terminate/cancel the service via SolidCP. While for example exchange mailboxes will be deleted successfully, there is a lack of implementation, what should happen with VMs in the VPS service while termination.

I wanted to create a workaround in the WHMCS module for it, but to be honest, you will need to create a workaround for every provider, which hasn’t implemented termination/cancel tasks for the existing resources.

best regards

Bogdan

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Marco Tiggelaar
Posts: 1962
Admin
(@m-tiggelaar)
Noble Member
Joined: 7 years ago

Hey,

Not to add any more confusion to this post but: I did think the Hyper-v termination was fixed with version 1.4.3 inside SolidCP it self.

Can you verify you run the latest version of SolidCP : 1.4.3 ?

Regards,

Marco

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SAM
Posts: 18
 SAM
Topic starter
(@mynoc)
Active Member
Joined: 5 years ago

Hi Marco,

Yes, I am using SolidCP 1.4.3.

Actually I have master panel and added all other nodes as a slave on the panel.

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