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wrong credentials

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Posts: 113
Topic starter
(@hdseed)
Estimable Member
Joined: 8 years ago

in WHMCS whenever the client click the One Button Login it gives credential error not sure why !?!

2 Replies
Posts: 113
Topic starter
(@hdseed)
Estimable Member
Joined: 8 years ago

any advise ?

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Posts: 1967
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

In general i only seen this issue when the password has been reset/changed outside of WHMCS (inside SCP) WHMCS then simply has the wrong password stored.
Another reason i only came cross once or twice was cache, opening it in private browser mode solved the issue there.

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