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Wrong credentials Wrong user name or password have been specified or account is locked. Error in SolidCP.

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Posts: 7
Topic starter
(@funcshun)
Active Member
Joined: 9 years ago

Hello,

i upgraded everything successfully with no errors, however not able to log in to panel.  I continue to receive the error as follows, Wrong credentials
Wrong user name or password have been specified or account is locked.

I ve reset in the past by clicking settings on the website panel installer, however it get an error there as well as the version is not the same.

please advise of next steps.

thanks

1 Reply
Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

The passwords are always encrypted using the cipher key in enterprise web.config

You will need to make sure you copied those over correctly to the solidcp enterprise web.config aswell as the scheduler config.

Else all passwords will not match.

For more information about this key value check out the manual:

Forum

https://solidcp.com/kb/installation/migrate-websitepanel-solidcp-powershell/

–> Updating Enterprise Server section –> Step 5:

find the “WebsitePanel.CryptoKey” where you copy whats inbetween the value=” ”

 

The WebsitePanel installer does not work with SolidCP, you can convert the installer of WebsitePanel to SolidCP but i have not yet made any guides about this at this point.

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