Marco Tiggelaar
@m-tiggelaar
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Sep 18, 2025
Topics: 2 / Replies: 2005
Reply
Answer: error in file manager when browsing wwwroot

Hello, The error can be pretty much summerized with: The request failed with HTTP status 403: Forbidden. This means your SolidCP Server doesn't ...

8 years ago
Reply
Answer: Cannot be able to create New User in Newly Created database with MySQL

Only the serveradmin can change the policy values for prefixes and suffixes. If you just have a normal account you will need to check with the Host...

8 years ago
Reply
Answer: Cannot be able to create New User in Newly Created database with MySQL

Hello, The max 16 chars is a mysql limit. in your case you must have set prefix [USER_NAME]_ in the mysql policy (found under serverad...

8 years ago
Reply
Answer: upgrade 1.2.0 to 1.3.0 : Error getting remote server information

Hello, That error is about a password mismatch from the SolidCP Server. You can either compare the old web.config of SolidCP server with the new...

8 years ago
Reply
Answer: Re: new version 1.4

Hello, Currently not all features are known yet (as quite a bit is still in testing phase which may or may not be part of the next release). How...

8 years ago
Reply
Answer: can’t add mailcleaner service

Thank you for reporting this. I will check it out on our dev lab and see if there's any api changes with the new version.

8 years ago
Reply
Answer: website suddenly displays server error, stops sending email and cpanel not logging in

You will need to contact the hosting company in question. SolidCP is just hosting control panel software to control servers and provide an easy to ...

8 years ago
Reply
Answer: website suddenly displays server error, stops sending email and cpanel not logging in

Hello, This has to do with the server of the hosting company. Do you own the server your self or are you making use of a hosting companies serve...

8 years ago
Reply
Answer: can’t add mailcleaner service

Hello, The mailcleaner url we have ends with a / (so) Other then that your SolidCP server ip has to be allowed in mailcleaner api authorization ...

8 years ago
Reply
Answer: Do you know when Lets Encrypt will be working properly?

Hello, The 0.0.0.0 binding is due to a bug with the Letsencrypt win simple client. This is fixed in the dev source code and will be part of the ...

8 years ago
Reply
Answer: Does SolidCP have an API?

Hello, SolidCP does everything via SOAP calls (from portal, to enterprise to server) Technically you can call this an "api" to call the soap cal...

8 years ago
Reply
Answer: “Preview Domain” function creating incorrect DNS

I'm not sure if the feature works for whmcs. however for IIS dns record [host_name] with [ip] value is required since wsp time...

8 years ago
Reply
Answer: SolidCP and Google Cloud hosting

I have seen mixed results with people running WHMCS on windows. I think it largely depends on the features / addons / etc you plan on using. Tho...

8 years ago
Reply
Answer: Where can we post bug reports?

You can yes. Please note to only post confirmed bugs in our bug tracker (if there's any doubt if it's due to configuration / usage / setup it shoul...

8 years ago
Reply
Answer: SolidCP and Google Cloud hosting

Hello, If their Windows 2016 servers it will work the same as any normal deployment so normal guides can be followed. One small correction on th...

8 years ago
Page 62 / 134