Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Jan 30, 2026
Topics: 4 / Replies: 1518
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RE: Error executing 'BACKUP' task. Value cannot be null. Parameter name: path1

Hello, I have taken a look and been able to replicate it. Issue has been logged in the tracker at . Regards, Trevor

5 years ago
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RE: Error "The expected version of the software is not found on your server" adding Hosted Organization

Hello, Can you confirm you did a iisreset or rebooted the server since setting the SGs? Regards, Trevor

5 years ago
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RE: cannot create Databases and SQL Users

Hello, We recommend to use SQL and create a SQL login with sysadmin privileges. Regards, Trevor

5 years ago
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RE: Enable Per-Site PHP Configuration on IIS

Hello, We dont use fcgiext.ini to manage any websites. When PHP is changed we use the IIS ServerManager interface to change it inside the applica...

5 years ago
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RE: How to update SolidCP where Portal and Enterprise Server ar on different Servers ?

Hello, You should look at the Powershell automated update found at which you should run on your Enterprise Server. You should modify line 7...

5 years ago
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RE: Portal SQL Problem

Hello @mohit, It looks like your error is related to a issue in the SQL provider and not loading the portal? You should check the settings f...

5 years ago
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RE: Let's Encrypt, Expiration Date in SolidCP Panel

Hello, At the moment the SSL expiry date is not updated inside SolidCP as WACS does not update us on renew. We do plan to add a method of lo...

5 years ago
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RE: Error "The expected version of the software is not found on your server" adding Hosted Organization

Hello, As it appears your trying to setup exchange. Have you tried to following the guide at ? I suspect the issue may be with the AD users memb...

5 years ago
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RE: cannot create Databases and SQL Users

Hello, You go to Configuration -> Servers -> SQL Server You will then need to configure the settings such as internal and external acc...

5 years ago
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RE: cannot create Databases and SQL Users

Hello, Please check your Provider settings for SQL 2019. You should ensure that the login has sysadmin rights on the SQL server. Regards, ...

5 years ago
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RE: Cannot find some configuration and how to change default upload directory

Hello, To configure the hosting plan please login as serveradmin or an reseller and the menu should appear to set the hosting plan. We use C...

5 years ago
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RE: Error "The expected version of the software is not found on your server" adding Hosted Organization

Hello, When you installed SolidCP Server did you select to make a domain account? The check is ensuring the UserDomainName does not match th...

5 years ago
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RE: SolidCP 1.4.7 and Simple DNS 8 Default TTL

Hello, When i check the code it looks like the minimum ttl has been commented out when making a zone record so it was never added to SimpleDNS 8....

5 years ago
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RE: Installer problem

Hello, I cannot see why this would fail. Can you try with a local account to see if that makes a difference? Regards, Trevor

5 years ago
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RE: SolidCP 1.4.7 and Simple DNS 8 Default TTL

Hello, Can you check your Minimum TTL in the provider settings? This is what is set when a record is created. Regards, Trevor

5 years ago
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