Last seen: Feb 3, 2026
Hello, Once you have a failover cluster setup for HyperV you can enter its name in the provider settings page (at the bottom). The VM will then we...
Hey, Can i check if your trying to do this on a user account? If you do it as serveradmin or their peers does it work? Regards, Trevor
Hello, Indeed there appears to be no errors relating to FTP. Can you try make a new SolidCP user with a new hosting plan? We can then make sure it...
Was you able to check for Admin rights and anything in the eventlog?
It normally creates a Default FTP Site. Can you confirm the user assigned to the SolidCP Server pool has administrator rights on the server? If yo...
Hello, The screenshots for servers and hosting plan look fine and i can see the FTP icon is missing from the user overview. Can you go into Co...
Hello, Can you screenshot your Servers page, Hosting plan and the User (If you need to create a test user for the screenshots it should be fine)? ...
Hey, On that page you should see Target Server: <ServerName> If you go to Configuration -> Servers -> Does <ServerName> matc...
Can you maybe try do Ctrl + F5 on the page to see if that helps? When you load the space you should be able to select Space Statistics -> Edit ...
Hey, Ok, Can you tell me if you have FTP listed in the hosting plan if you try edit it in Account Menu -> Hosting Plans? Regards, Trevo...
Hey, I can see you edited the question just after i replied. If you are using a Virtual Server in the hosting plan you need to add the resources t...
Hey, I think the part your missing is going to Configuration -> Servers -> Settings next to the server which runs FTP -> Click Add next t...
Hey doanhtien, You can find these settings in Configuration -> System Settings -> PORTAL IP ADDRESS RESTRICTION SETTINGS. Regards, T...
Hey, Can you take a screenshot of the setup including the command your trying to run? I would like to try duplicate it on an test lab as i was not...
Hello, Please check that the server name matches the name listed in Configuration -> Servers. Regards, Trevor