Trevor Robinson
@trobinson
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Noble Member
Joined: Jan 7, 2016
Last seen: Nov 17, 2024
Topics: 4 / Replies: 1452
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Answer: Can’t get SMTP to work

Hello, I have made a feature request in the tracker for a single default from address. The reasons the templates are in their location is beca...

6 years ago
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Answer: how add more external ip for reseller vps

Hello, You need to go into the reseller then select HyperV under the Hosting Space Menu. From here to go the VPS Menu and select External Network....

6 years ago
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Answer: how add ip address to VPS

I am going to close this post as the issue is with the reseller as from the last response. You can follow the details at/a>

6 years ago
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Answer: Windows DNS records with dots not showing.

Hello, which provider are you using for DNS? Using "Microsoft DNS Server 2012+" is the best version to be used. Thanks, Trevor

6 years ago
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Answer: large file upload error 404.13

Hello, That value should allow 4GB files. Can you confirm these have been set on the Enterprise Server also? You may need to do the same for Serve...

6 years ago
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Answer: how add ip address to VPS

Hello, If you go to the VPS menu on the account and select External Network can you assign a IP address to the account there? Thanks, Tr...

6 years ago
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Answer: overusage report error 404

Hello, We do not currently have an ETA on the new version but a announcement should come shortly with more information. Thanks, Trevor

6 years ago
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Answer: template for windows 2019

Hello, It is possible but we have not created any templates for Server 2019 currently to confirm if the server 2016 unattend.xml file works. T...

6 years ago
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Answer: Error opening system in Hosting spaces

Hello, Could you please try to manually upgrade the database to 1.4.2 to see if this helps? You can find the instructions at(Just follow the parts...

6 years ago
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Answer: Count Bandwidth Scheduled task infinite loop on Smartermail server

Ok i see what you mean that there is a loop that looks at the date starting with 1/1/0001 and then increases this value by 1 day before doing the API ...

6 years ago
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Answer: Count Bandwidth Scheduled task infinite loop on Smartermail server

We make the GetDomainStatistics API Call to Smartermail with the startdate and EndDate. Would you be able to make the API call for us against your Sm...

6 years ago
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Answer: large file upload error 404.13

Hello, Can you tell me the value you set? You may also want to do an iisreset on the server to ensure the settings are used. Thanks, Trevo...

6 years ago
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Answer: Count Bandwidth Scheduled task infinite loop on Smartermail server

Hello, The bandwidth task on our test environment takes 6minutes on first run when the value is null. This is reasonable and once i ran it a secon...

6 years ago
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Answer: how add new server

Hello, The only requirements on a extra server running SolidCP Server is: IIS ASP.Net 4 (You can use v2 but its not recommended and mostly ma...

6 years ago
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