Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 4, 2026
Topics: 4 / Replies: 1518
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Answer: Exchange Module Bug: Retention Policy tag modification defaults retention period to 1 day

Hello, This has been fixed on the latest code. It will be included in the next release. Thanks, Trevor Robinson

7 years ago
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Answer: Application installer issue with joomla

Hello, Can you confirm if you install this directly via WPI if you get the error? It sounds like its a WPI error and not one from SolidCP. Tha...

7 years ago
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Answer: Websitepanel to Solidcp – easy way ?

Hello, To move from WebsitePanel to SolidCP you can follow these guides: For migrating the server itself these is a number of ways dependin...

7 years ago
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Answer: Error creating mailbox plans

Hello, This isn't an known issue with SolidCP. Can you try set this value to 100000000 and see if its applied? Thanks, Trevor Robinson

7 years ago
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Answer: solidcp – Domainkey error

Hello, I have tested the DKIM on SimpleDNS 8.x and it can be added but needs to be put into separated strings of 64 characters with " around each ...

7 years ago
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Answer: Auto Install and auto update letsencrypt certificate

Hello, Lets Encrypt is automatically set to renew using the LE-Win-Simple client. It will normally make a daily task to check and renew as needed....

7 years ago
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Answer: Problem with let’s encrypt can’t find SSL tab

Hello, In the IIS Provider can you confirm if SNI (Server Name Indication) has been enabled under Other settings? Thanks, Trevor Robinson

7 years ago
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Answer: Auto SSL on deployment

Hello, To make a certificate for a website you would need to call the SolidCP Enterprise portal API using :9002/esWebServers.asmx?op=LEInstallCert...

7 years ago
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Answer: Upgrade from 1.4.2 to 1.4.3 – Portal on dif server than Enterprise

Hello, If your portal is not on the same machine as the Enterprise server then you will need to manually update that separately using the installe...

7 years ago
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Answer: Integration with ZBillingNET

Hello, You would be best to ask ZBillingNET to add support for SolidCP. If they require our assistance they are more than welcome to get in co...

7 years ago
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Answer: Setup and usage instructions

Hello, In Manuals -> Configuration you will find multiple configuration manuals including VPS, Exchange, RDS etc. There is currently no manual...

7 years ago
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Answer: Lets Encrypt with IIS 10/Server 2019

Hello, Can you please check your Applications log on the website to see if anything has been logged by Le-Win-Simple? We do pass our processin...

7 years ago
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Answer: MariaDB 10.3 Support

Hello, Can you tell me if there is another provider assigned to ProviderID 1570? Thanks, Trevor

7 years ago
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Answer: New Exchange account will not accept external email

Hello, This fix has now been pushed into the latest 1.4.3 download. If you face this problem please re-download the files. Thanks, Trevor

7 years ago
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Answer: Unable To RESTORE Database

Hello, It sounds like your permissions in C:UsersSCPServerAppDataLocalTemp need to be adjusted to give the user running your MsSQL server (Found i...

7 years ago
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