Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 21, 2026
Topics: 4 / Replies: 1522
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Answer: Problems on CPU cores

Hello, If you load the VM's settings what does it show? If it shows one can you try increase it manually to make sure it is fine? Kind Regards, ...

7 years ago
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Answer: Renewing Let’s Encrypt SSL certificate

Hello, I am glad you was able to resolve the issue. SolidCP does not handle the install of the certificate and runs the command checking for error...

7 years ago
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Answer: Enterprise Import Tool Problems

Hello, The Enterprise import tool requires access to the SolidCP Database and AD Domain. I would recommend that you allow limited access from ...

7 years ago
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Answer: Bug SolidCP version 1.4.2 server component cannot connect to Hyper-V hosts remotely

Hello, Firstly i would like to apologize but the HyperV remote feature is broken under the latest release of SolidCP code. There was many improvement...

7 years ago
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Answer: MariaDB 10.3 Support

Hello, MariaDB 10.3 is currently awaiting a approval of merge request. This will be checked and accepted before the next next release of SolidCP....

7 years ago
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Answer: Cloud Portal login “The user name or password is incorrect”

Hello, This needs to be a AD user which belongs to an hosted org. There is no Administrator login or settings as a Administrator as this is purely...

7 years ago
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Answer: Cloud Portal login “The user name or password is incorrect”

Hello, The Cloud Portal accepts the Active Directory login for a hosted org user. There is no serveradmin or any other SolidCP user login.

7 years ago
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Answer: Lets encrypt install problems

Hi Jim, Thankyou for the information. I have logged a enhancement request for the certificate store. For your second request would you be want...

7 years ago
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Answer: Error when loading Hosting Space/Websites

Hello, As your getting an error about SolidCP.Portal.Modules I would first try do an iisreset and ensure its not an cache issue. If that doesn...

7 years ago
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Answer: Folder permissions after manual upgrade&migrating to SolidCP

Hello, The SolidCP app pool user should be an local or domain account. Administrators should have access to those folders. Please disable de...

7 years ago
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Answer: SolidCP 1.4.2-Import Hyper-v VM -no item listed

Hello, As your having issues creating a VM they are most likely going to be related. Please check the SolidCP Server app pool user's permissions. ...

7 years ago
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Answer: SolidCP 1.4.2-CreateVM-Failed

Hello, Can you check the permissions of your SolidCP Server app pool user? This normally means the user is not an administrator. If you make c...

7 years ago
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Answer: Error in web portal in new SolidCP 1.4.2 version on windows server 2016

Hello In standalone installation it say “make sure that the password you enter here is the Serveradmin password.” Is this the password for the ...

7 years ago
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Answer: Import Resources not working

Hello, Can you try ActorID = 1? Thanks, Trevor Robinson

7 years ago
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Answer: Lets encrypt install problems

Hi Jim, Would you be able to share the command line arguments you needed to use to get this to work? I will log a feature request for this to be a...

7 years ago
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