Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Nov 18, 2024
Topics: 4 / Replies: 1452
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Answer: API – Creating a new Peer User

Hello, That looks like the correct way of calling the API. Can you confirm you are using the ServerAdmin account to create the peer? Thanks, Trevo...

6 years ago
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Answer: can’t delete website

Hello, If you have deleted the website already then you will need to detach the website in SolidCP by logging in as serveradmin go to the websites p...

6 years ago
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Answer: Error after installing SSL certificate

Interesting that RapidSSL would cause this issue. Can you tell me if you generated the CSR in SolidCP or was it a upload of the PFX file? Kind Reg...

6 years ago
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Answer: Scheduled Tasks – Purge

Hello, We have added this request to our git but currently we dont have any date for it to be added. I have added a link to this post and if any pro...

6 years ago
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Answer: Error suspending accont after upgrade to version 1.4.1

Hello, Can you try replace the files (except the web.cofig) on the SolidCP Server? If you need the files they can be found at Kind Regards, Trevo...

6 years ago
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Answer: Import Resources not working

Hello, I am not aware of any issues and am unable to recreate the issue. You are going to need to check each server which is part of the plan to see i...

6 years ago
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Answer: Import Resources not working

Hello, I have just tried this on our environment but unfortunately we don't have an SmarterStats 10.x server. Do you have a hosting plan without t...

6 years ago
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Answer: error connecting to MS Hyper V virtual machine management provider

Hello, HyperVForPC is designed for SCVMM 2008R2. We do not currently have a version for VMM2016. You will be best to use the HyperV provider at th...

6 years ago
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Answer: Import Resources not working

Hello, Can you please let us know what services and their versions you have enabled on the hosting plan? Kind Regards, Trevor

6 years ago
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Answer: reformatting SCP server

Hello, You will want to make a backup of the SolidCP database as this does store the information of the users along with the Crypto Key found in the...

6 years ago
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Answer: [HyperV] Error suddenly appear on managing VM

Hello, Can you please advise on the SolidCP Version? Thanks, Trevor

6 years ago
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Answer: Let’s Encrypt in 1.4.1

Hello Ric, There is now no other requirements except what you said above. The requirement to install LE via power shell was removed as we now use wi...

6 years ago
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Answer: MySQL issues after upgrading SolidCP to version 1.4.1

Hey, Can you confirm you didnt update your MySQL connector at the same time? Kind Regards, Trevor Robinson

6 years ago
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Answer: can not create database/ user

Hello, I am not sure if i totally understand the issue. If you made a typo you can just resubmit the password on that page. Kind Regards, Trevor Robin...

6 years ago
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Answer: RDS 2016 – Setup

Hello, Looking at the error there was an issue when connecting to cs-ts01. Can you make sure that the machine is joined to the domain and that the S...

6 years ago
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