Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Feb 6, 2026
Topics: 4 / Replies: 1519
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Answer: Website not deleted in IIS when deleted from Customer

Hello, On your SolidCP server you will want to try increase the logging inside the web.config file. When you increasing the logging to 4 it sh...

7 years ago
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Answer: rds delete error

Hello, Have these been assigned to an virtual server? You need to make sure they are not assigned to anything. If you can tell me which errors it ...

7 years ago
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Answer: Renewing Let’s Encrypt SSL certificate

Hello, Your issue is due to the fact when we run letsencrypt.exe we use the command parameter --usedefaulttaskuser which causes it to use the defa...

7 years ago
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Answer: rds delete error

Hello, Can you confirm if you load the servers settings page in Configuration -> Servers does it connect fine to the recovered server? If it er...

7 years ago
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Answer: Error in web portal in new SolidCP 1.4.2 version on windows server 2016

Ok and can you confirm that DNS is also working fine? Can you ping the servers hostname?

7 years ago
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Answer: Can’t open SolidCP

Hello, To be able to open port 9001 as HTTPS you will therefore need to change the things in IIS to match this. The last response makes it sound l...

7 years ago
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Answer: Error in web portal in new SolidCP 1.4.2 version on windows server 2016

Hello, Can you browse the enterprise page using: ? This is normally the URL SolidCP will use for communication between the portal and enterprise. ...

7 years ago
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Answer: Panel Error After Login SolidCP 1.4.2

Hello, Would you be able to share the solution to your problem? This may help other community members in the future who face the same problem. ...

7 years ago
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Answer: Error in web portal in new SolidCP 1.4.2 version on windows server 2016

Hello, The error log you said shows the error: ERROR: Enterprise Server connection error Are you installing SolidCP Standalone or just the Sol...

7 years ago
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Answer: Can’t open SolidCP

Hello, You will loose the settings if you uninstall the Enterprise Server or Standalone server as the settings are held in the database. Based...

7 years ago
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Answer: IP Addresses dont understand

Hello, The different pools are as follows: General: This is a general pool for shared IPs Websites: This is a pool for dedicated websites (This ...

7 years ago
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Answer: Error in web portal in new SolidCP 1.4.2 version on windows server 2016

Hello, Please keep to one forum post for your issue. Having multiple posts for the same issue causes the community unable to make clear answers an...

7 years ago
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Answer: Can’t open SolidCP

Hello, That looks like it should work fine for you. Kind Regards, Trevor Robinson

7 years ago
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Answer: Unable to connect to mysql using php script

Hello, Can you please explain how SolidCP does not show settings for MySQL 8? It should offer the usual settings like username, password, secure c...

7 years ago
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Answer: Migrate SolidCP and Exchange Server

Hello, At the moment it isnt possible to adjust the providerID for these on the panel (We are working on this). The best method would be to change th...

7 years ago
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