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Hi Andrew, There is nothing specific that should be needed for it to work. Are you using local or remote HyperV? Can you also check the Wi...

Hello, Can you confirm the SolidCP Server app pool user is a member of the local administrators group? Thanks, Trevor Robinson

Hello, Can you please try reapply the SQL update and let us know if it reports any errors? You can find the latest update_db.sql in Thanks,...

Hello, On your SolidCP server you will want to try increase the logging inside the web.config file. When you increasing the logging to 4 it sh...

Hello, Have these been assigned to an virtual server? You need to make sure they are not assigned to anything. If you can tell me which errors it ...

Hello, Your issue is due to the fact when we run letsencrypt.exe we use the command parameter --usedefaulttaskuser which causes it to use the defa...

Hello, Can you confirm if you load the servers settings page in Configuration -> Servers does it connect fine to the recovered server? If it er...

Ok and can you confirm that DNS is also working fine? Can you ping the servers hostname?

Hello, To be able to open port 9001 as HTTPS you will therefore need to change the things in IIS to match this. The last response makes it sound l...

Hello, Can you browse the enterprise page using: ? This is normally the URL SolidCP will use for communication between the portal and enterprise. ...

Hello, Would you be able to share the solution to your problem? This may help other community members in the future who face the same problem. ...

Hello, The error log you said shows the error: ERROR: Enterprise Server connection error Are you installing SolidCP Standalone or just the Sol...

Hello, You will loose the settings if you uninstall the Enterprise Server or Standalone server as the settings are held in the database. Based...

Hello, The different pools are as follows: General: This is a general pool for shared IPs Websites: This is a pool for dedicated websites (This ...

Hello, Please keep to one forum post for your issue. Having multiple posts for the same issue causes the community unable to make clear answers an...