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Hello, I am not aware of any issues and am unable to recreate the issue. You are going to need to check each server which is part of the plan to see i...

Hello, I have just tried this on our environment but unfortunately we don't have an SmarterStats 10.x server. Do you have a hosting plan without t...

Hello, HyperVForPC is designed for SCVMM 2008R2. We do not currently have a version for VMM2016. You will be best to use the HyperV provider at th...

Hello, Can you please let us know what services and their versions you have enabled on the hosting plan? Kind Regards, Trevor

Hello, You will want to make a backup of the SolidCP database as this does store the information of the users along with the Crypto Key found in the...

Hello, Can you please advise on the SolidCP Version? Thanks, Trevor

Hello Ric, There is now no other requirements except what you said above. The requirement to install LE via power shell was removed as we now use wi...

Hey, Can you confirm you didnt update your MySQL connector at the same time? Kind Regards, Trevor Robinson

Hello, I am not sure if i totally understand the issue. If you made a typo you can just resubmit the password on that page. Kind Regards, Trevor Robin...

Hello, Looking at the error there was an issue when connecting to cs-ts01. Can you make sure that the machine is joined to the domain and that the S...

Hello, You will want the SolidCP Server on CS-WA01 and the provider added for this server inside your SolidCP. The RDS Controller is the Provider ...

Hello, It sounds like your machine may still have the share SCPUpgrade$. Can you check its network shares to see if this is present? If it is you sh...

Hi Max, You can enable more logging inside the SolidCP Server web.config under <system.diagnostics> there should be a log option. Thanks, ...

Hello, We have not done this before but you could automate the process using powershell to create the user and set the passwords on both the app poo...

Hello, The passwords cannot be set with clear text. If you have the SolidCP server you can edit the password for Enterprise server to get the correc...