Last seen: Nov 20, 2024
Hello, Can you show us the error in the install log? Kind Regards, Trevor Robinson
Hello, If you can get the cryptokey and database information from the WebsitePanel installer you can use the manual migration guide found...
Hello, If you go to the server inside SolidCP Configuration -> Servers and then select the System Processes. Does it list them for you...
Hello, Can you tell me if you have mailbox plans and if you have one selected. Can you provide a screenshot of the error? ...
Yep all 3 of the SolidCP App pools. These are normally: SolidCP Server Pool SolidCP Portal Pool SolidCP Enterprise Server Pool
Hello, Can you please check the App pools and configure them to be always running and a timeout of 0? Kind Regards,  ...
Hello, Can you please check the following: Check the eventlog on the enterprise server for a detailed error Try open So...
Hello, This is due to some updates required in the upgrade script. I have requested in your ticket for some details. Do note...
Hello, It sounds like a db issue. Can you check in [dbo].[Quotas] for MsSQL2016.Users? Thanks, ...
Hello, Am i correct in thinking that if you set the password and dont check the box it wont change the password? It seems li...
Hello, Can i firstly check which version of SolidCP you are using? v1.1.1 to v1.2.1 has alot of RDS fix's made inside it, So i would high...
Hello, Do you have ay extra information like: at SolidCP.Providers.RemoteDesktopServices.RemoteDesktopServices ...
Looking at the code this one may need running also: DROP PROCEDURE [dbo].[GetUserSettings] GO CREATE PROCEDURE ...
Hello, From the error its trying to Add SessionHost Feature to the server. This normally means the SolidCP Server on the RDS controller d...
Hey, Can you try run this in MsSQL Management studio against the SolidCP database: DROP PROCEDURE [dbo].[GetH...