Trevor Robinson
@trobinson
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Nov 20, 2024
Topics: 4 / Replies: 1453
Reply
Answer: SolidCP installation error – MSSQL instance

Hello,   Can you show us the error in the install log?   Kind Regards,   Trevor Robinson

7 years ago
Reply
Answer: website panel folder deleted

Hello,   If you can get the cryptokey and database information from the WebsitePanel installer you can use the manual migration guide found...

7 years ago
Reply
Answer: .NET JIT error

Hello,   If you go to the server inside SolidCP Configuration -> Servers and then select the System Processes. Does it list them for you...

7 years ago
Reply
Answer: Error in creating mailbox

Hello,   Can you tell me if you have mailbox plans and if you have one selected.   Can you provide a screenshot of the error? ...

7 years ago
Reply
Answer: .NET JIT error

Yep all 3 of the SolidCP App pools. These are normally:   SolidCP Server Pool SolidCP Portal Pool SolidCP Enterprise Server Pool

7 years ago
Reply
Answer: .NET JIT error

Hello,   Can you please check the App pools and configure them to be always running and a timeout of 0?   Kind Regards,  ...

7 years ago
Reply
Answer: Error System menu after upgrade from MSPcontrol to SolidCP

Hello,   Can you please check the following:   Check the eventlog on the enterprise server for a detailed error Try open So...

7 years ago
Reply
Answer: Error when click “All Customers” (upgrade from MSPcontrol to SolidC)

Hello,   This is due to some updates required in the upgrade script. I have requested in your ticket for some details.   Do note...

7 years ago
Reply
Answer: Have no database and user count sql server 2016

Hello,   It sounds like a db issue. Can you check in [dbo].[Quotas] for MsSQL2016.Users?   Thanks,  ...

7 years ago
Reply
Answer: SmarterMail Password Changes Bug

Hello,   Am i correct in thinking that if you set the password and dont check the box it wont change the password?   It seems li...

7 years ago
Reply
Answer: Failed add RDS Server : Object reference not set to an instance of an object.

Hello,   Can i firstly check which version of SolidCP you are using? v1.1.1 to v1.2.1 has alot of RDS fix's made inside it, So i would high...

7 years ago
Reply
Answer: Failed add RDS Server : Object reference not set to an instance of an object.

Hello,   Do you have ay extra information like:   at SolidCP.Providers.RemoteDesktopServices.RemoteDesktopServices   ...

7 years ago
Reply
Answer: Error after upgrade MSPcontrol to SolidCP (Hosting Plans menu)

Looking at the code this one may need running also:   DROP PROCEDURE [dbo].[GetUserSettings] GO CREATE PROCEDURE &#...

7 years ago
Reply
Answer: Failed add RDS Server : Object reference not set to an instance of an object.

Hello,   From the error its trying to Add SessionHost Feature to the server. This normally means the SolidCP Server on the RDS controller d...

7 years ago
Reply
Answer: Error after upgrade MSPcontrol to SolidCP (Hosting Plans menu)

Hey,   Can you try run this in MsSQL Management studio against the SolidCP database:   DROP PROCEDURE [dbo].[GetH...

7 years ago
Page 68 / 98