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Adding Contact to Global Address List email error

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Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Hello,

The reason why solidcp adds it like that is for segregation aswell as "unique" contacts (even though you have for example 5x same contact in different organizations).

The main important setting here is "External email address: " which is the actual email of the user.

The rest is just how to reach the contact within the organization.

Regards,

Marco

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Posts: 23
Topic starter
(@pushitsolutions)
Eminent Member
Joined: 8 years ago

Thanks Marco for the quick reply,  can you tell me the actual file that invokes this command and possibly the line number of the code?  I want to try to see if I can manipulate it to get the external email as a primary so when clients send emails to people in the global account list it will automatically default to the external and not the internal like it is currently doing.

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Posts: 1995
Admin
(@m-tiggelaar)
Noble Member
Joined: 9 years ago

Ok, but in your example how are you going to segregate organizations?

So you got 2-3 different organizations and the same external contact?

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Posts: 23
Topic starter
(@pushitsolutions)
Eminent Member
Joined: 8 years ago

I just tried to create a contact outside of solidcp to test.. I would let solidcp do its job and segregate.  Main concert was this feature was working flawless back in 1.3.x version I believe and when recently a client wanted to create a contact the default email when you add that user from Global account list automatically has the domain for the client trying to add the client not the external email it was created with.

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