Hello,

I can not open a new exchange mailbox for one of my users. I am getting the error:

Error creating mailbox. See audit log for more details.

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_MAILBOX' task on 'מאנר' EXCHANGE ---> System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Management.Automation.ParameterBindingException: Cannot bind parameter 'AddressBookPolicy'. Cannot convert value "" to type "Microsoft.Exchange.Configuration.Tasks.AddressBookMailboxPolicyIdParameter". Error: "Parameter values of type Microsoft.Exchange.Configuration.Tasks.AddressBookMailboxPolicyIdParameter can't be empty. Specify a value, and try again. Parameter name: identity" ---> System.Management.Automation.PSInvalidCastException: Cannot convert value "" to type "Microsoft.Exchange.Configuration.Tasks.AddressBookMailboxPolicyIdParameter". Error: "Parameter values of type Microsoft.Exchange.Configuration.Tasks.AddressBookMailboxPolicyIdParameter can't be empty. Specify a value, and try again. Parameter name: identity" ---> System.ArgumentException: Parameter values of type Microsoft.Exchange.Configuration.Tasks.AddressBookMailboxPolicyIdParameter can't be empty. Specify a value, and try again. Parameter name: identity at Microsoft.Exchange.Configuration.Tasks.ADIdParameter..ctor(String identity) at Microsoft.Exchange.Configuration.Tasks.AddressBookMailboxPolicyIdParameter.Parse(String identity) --- End of inner exception stack trace --- at System.Management.Automation.LanguagePrimitives.ConvertViaParseMethod.ConvertWithoutCulture(Object valueToConvert, Type resultType, Boolean recursion, PSObject originalValueToConvert, IFormatProvider formatProvider, TypeTable backupTable) at System.Management.Automation.LanguagePrimitives.ConversionData`1.Invoke(Object valueToConvert, Type resultType, Boolean recurse, PSObject originalValueToConvert, IFormatProvider formatProvider, TypeTable backupTable) at System.Management.Automation.LanguagePrimitives.ConvertTo(Object valueToConvert, Type resultType, Boolean recursion, IFormatProvider formatProvider, TypeTable backupTypeTable) at System.Management.Automation.ParameterBinderBase.CoerceTypeAsNeeded(CommandParameterInternal argument, String parameterName, Type toType, ParameterCollectionTypeInformation collectionTypeInfo, Object currentValue) --- End of inner exception stack trace --- at System.Management.Automation.Runspaces.PipelineBase.Invoke(IEnumerable input) at SolidCP.Providers.HostedSolution.Exchange2016.ExecuteShellCommand(Runspace runSpace, Command cmd, Boolean useDomainController, Object[]& errors, Boolean writeErrorExchangeLog) at SolidCP.Providers.HostedSolution.Exchange2016.CreateMailEnableUserInternal(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean IsConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) at SolidCP.Server.ExchangeServer.CreateMailEnableUser(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean isConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) --- End of inner exception stack trace --- at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.CreateMailEnableUser(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean isConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning) at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) at SolidCP.EnterpriseServer.esExchangeServer.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving) --- End of inner exception stack trace ---

I can open the user itself. I can open the mailbox to another user.