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Cannot create a new mail account for Smartermail

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ram
Posts: 103
 ram
Topic starter
(@ram)
Estimable Member
Joined: 7 years ago

Cannot create a new mail account for Smartermail 17 from SolidCP 1.4.6. I get this message in Audit log:

MAIL_DOMAIN_ADD

00:00:00
Server was unable to process request. ---> Could not create mail domain ---> Failed to create 'domain.com'
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.MailServerController.AddMailDomain(MailDomain item)

00:00:00
Error executing 'ADD' task on 'a.gonzalez@industriasmorven.com' MAIL_ACCOUNT
at SolidCP.EnterpriseServer.MailServerController.AddMailDomain(MailDomain item)
at SolidCP.EnterpriseServer.MailServerController.AddMailAccount(MailAccount item)

1 Reply
Trevor Robinson
Posts: 1444
Admin
(@trobinson)
Noble Member
Joined: 7 years ago

Hello,

Can you check the Windows Event viewer to see if it provides a more detailed reason on the error?

Regards,

Trevor Robinson

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