I am trying to create a new email account in SolidCP Control Panel for an existing domain which is ‘e-mail enabled ‘ (for example abc.com) .
1) I go to Mail>> Accounts and click on ‘+Create Mail Account’ in order to create a new email account
2. In ‘E-mail Address’ just to the right of the ‘@’ sign there should be a dropdown list of all possible domain names bur ‘abc.com’ is NOT listed there as even a possible selection
WHY is ‘abc.com’ not listed as a possible selection
Can you confirm if the domain is listed in the accepted domains for the mail server?
By ‘accepted domains for the mail server’ I presume you are asking is the domain setup in MailEnable, is ‘enabled’ and is it working correctly. The answer is yes, yes, and yes (can show you screen shots).
And I don’t think SolidCP reads its email information from MailEnable because when I could not add any new email accounts in SolidCP I just added them directly in MailEnable, and SolidCP does not list the new email accounts in the active emails list. So it must be using its own database for information
- Views105 times
- Answers2 answers