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Can't connect to MariaDB

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Posts: 13
Topic starter
(@david-steadson)
Active Member
Joined: 7 years ago

Hi,

Long term user of WSP and pleased to SolidCP supports MariaDB, however I just can't get it configured. A new 2012R2 server,everything installed, trying to configure the MariaDB settings and constantly get -

Could not connect to the specified MariaDB Server:

Authentication to host 'localhost' for user 'root' using method 'mysql_native_password' failed with message: Access denied for user 'root'@'localhost' (using password: NO)

I've tested the connection locally using HeidiSQL and command line, as well as remotely. The puzzling thing is "using password: NO" - I am absolutely entering the password (twice) on the SCP config page.

Windows Server 2012R2
MariaDB 10.1
SolidCP 1.1.2
ADO.NET driver 6.9.9

what am I missing? :/

thanks!
David

4 Replies
Posts: 13
Topic starter
(@david-steadson)
Active Member
Joined: 7 years ago

tried creating and using a different user account than root (testuser) - exact same error, ie it tried with root and no password instead of testuser and the password entered. So appears it's a problem with the form submission?

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Posts: 1456
Admin
(@trobinson)
Noble Member
Joined: 8 years ago

Hello,

 

I have tried on our development environment and it appears to work fine.

 

Are you using a complex password? If you can try something like password in the box to see if it then errors with using password:yes.

 

Kind Regards,

Trevor Robinson

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Posts: 13
Topic starter
(@david-steadson)
Active Member
Joined: 7 years ago

Hi Trevor,

I've tried with simple passwords (my original had an @ in it, which I thought might be a problem). Even tried setting the passwords to blank and creating new root accounts. Also tried different browsers (Edge & Chrome) and from different machines, as well as via RDP.

ETA:
Turned on query logging on mariadb just to double check, and it confirms - "Connect Access denied for user 'root'@'localhost' (using password: NO)" :/

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Posts: 13
Topic starter
(@david-steadson)
Active Member
Joined: 7 years ago

Just tried setting SCP up on one of our existing servers (this problem install is a new VPS) and it installed and connected to MariaDB just fine .... :/

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