Ok,

It's still hard for us as we can't really reproduce it to figure out what the issue is.

I do see in 1.4.2 it only displays received but not sent bw, though the task never hangs for us with SM only hosting plan or similar. (we are using the 10.x provider).

@Ben - may be due to SM API as you're running SM v12

I suggest taking a look through the SQL logs to see what is happening

I'm on SM 16 now 🙁

For those packages (Email Only) I don't even have bandwidth logging enabled and it *still* freezes on them. I'm wondering if this is a separate issue to the original one.

Is there any way to run the Bandwidth cron as a CLI and get verbose output?

17 and same issue.

Would really be useful if we could get a CLI output - is it possible?

Hello,

Can you please provide any SolidCP Auditlog and Windows Eventlog errors?

We do use the GetDomainStatistics API call from Smartermail so you could try run that directly for the domain to see if it errors (More details on the call at https://mail.smartertools.com/Services/svcDomainAdmin.asmx?op=AddDomain ).

Thanks,

Trevor Robinson