So just setting up SolidCP in a brand new install. This is going to be strictly for hosted Exchange 2016. All servers are Server 2016 with latest patches. Exchange 2016 U10 is installed on two servers with an "IP-less" DAG set up. When I attempted to add a mailbox to a customer account, all the System level stuff seems to work - OU is created by the new hosted org, etc., AD user gets created in the correct OU - but the actual Exchange mailbox never gets created - just spins for a long while and then times out. I can create mailboxes in the customer's OU via the ECP with no issues.
Here is the audit log output:
00:00:00
Account Name:
00:00:00
Display Name: Max Evarts
00:00:00
Account Type: Mailbox
00:00:00
Org ID: 3
00:00:00
Org Name: evartsus emails
00:00:00
ORGANIZATION_CREATE_USER
00:00:00
Name: max
00:00:00
Domain: <REDACTED>
00:00:00
Subscriber Number:
00:00:00
Org ID: 3
00:00:00
Org Name: evartsus emails
00:00:00
ORGANIZATION_GET_ORG_STATS
00:00:00
Org ID: 3
00:00:00
Org Name: evartsus emails
00:00:00
ORGANIZATION_GET_SUPPORT_SERVICE_LEVELS
00:00:00
Account Name: max00000
00:00:00
Upn: <REDACTED>
00:00:00
sAMAccountName: <REDACTED>
00:00:00
EXCHANGE_GET_EXCHANGE_MAILBOXPLAN
00:59:59
ORGANIZATION_REMOVE_USER
00:59:59
Org ID: 3
00:59:59
Org Name: evartsus emails
00:59:59
Account ID: 4
00:59:59
Account Name: max00000
00:59:59
Sam Account Name: <REDACTED>
00:59:59
Display Name: Max Evarts
00:59:59
Email Address: <REDACTED>
01:00:00
The operation has timed out
at System.Web.Services.Protocols.WebClientProtocol.GetWebResponse(WebRequest request)
at Microsoft.Web.Services3.WebServicesClientProtocol.GetResponse(WebRequest request, IAsyncResult result)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.Providers.Exchange.ExchangeServer.CreateMailEnableUser(String upn, String organizationId, String organizationDistinguishedName, String securityGroup, String organizationDomain, ExchangeAccountType accountType, String mailboxDatabase, String offlineAddressBook, String addressBookPolicy, String accountName, Boolean enablePOP, Boolean enableIMAP, Boolean enableOWA, Boolean enableMAPI, Boolean enableActiveSync, Int64 issueWarningKB, Int64 prohibitSendKB, Int64 prohibitSendReceiveKB, Int32 keepDeletedItemsDays, Int32 maxRecipients, Int32 maxSendMessageSizeKB, Int32 maxReceiveMessageSizeKB, Boolean hideFromAddressBook, Boolean isConsumer, Boolean enabledLitigationHold, Int64 recoverabelItemsSpace, Int64 recoverabelItemsWarning)
at SolidCP.EnterpriseServer.ExchangeServerController.CreateMailbox(Int32 itemId, Int32 accountId, ExchangeAccountType accountType, String accountName, String displayName, String name, String domain, String password, Boolean sendSetupInstructions, String setupInstructionMailAddress, Int32 mailboxPlanId, Int32 archivedPlanId, String subscriberNumber, Boolean EnableArchiving)
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Nothing of interest in the SolidCP Event Log - is there a way to turn up logging, or somewhere else to look for logs? Not seeing much that way.
Thanks!

• Max