DNS records not cre...
 
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DNS records not created completely when using WHMCS

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Posts: 103
Topic starter
(@boushehri)
Estimable Member
Joined: 6 years ago

Hello Trevor

i will debug it and tell you.

but , what we have problem with is "Record : “empty hear” A IP-ADDRESS" .

dose it make for you this record too?

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Posts: 1488
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

IT does make the A record with no name.

Thanks,

Trevor Robinson

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Posts: 40
(@hamada6004)
Eminent Member
Joined: 6 years ago

Hello Trevor

if you create host space from inside solid panel  it will  create all  record perfect  and work  as expected and all  dns record will  be create successfully  .

but if create it from  whmcs after client register that is the problem the main record not create only the main one in my case all record created successfully

from whmcs

Record  : “empty hear”     A      Ipaddress  

not created

:: Debug

after first check in debug mode no error appears in whmcs web site in moment create website in solidcp

:-whmcs hosted in other server with plesk panel :

and in other side the this is the log inside solidpc in moment whmcs create account .

the only one error is Mail Account : the message is :

Error updating DNS records
Object reference not set to an instance of an object.
at SolidCP.EnterpriseServer.ServerController.AddServiceDNSRecords(Int32 packageId, String groupName, DomainInfo domain, String serviceIP, Boolean wildcardOnly)

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Posts: 1488
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

Thank you for trying to run it in debug.

We are running WHMCS from a separated Linux server as per their requirements.

I can see the same error as you (This is because DNS is enabled after the task) but everything else appears to be fine.

Here are the screenshots for the account made in whmcs:

I can see we do have the additional [host_name] record set. Can you try see if adding this makes any change?

Thanks,

Trevor

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Posts: 40
(@hamada6004)
Eminent Member
Joined: 6 years ago

thank  you

Solved

[host_name]  A   5.9.xxx.xxx

it's work fine now

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