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Enterprise Import Tool - Unable tim import mailbox

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Posts: 12
Topic starter
(@jeffersone)
Active Member
Joined: 8 years ago

Issue: A user was created within SolidCP organization but the mailbox was created using Exchange ECP thus the user does not show as having a mailbox within the control panel.

I ran the enterprise import tool to import the user, however, error 2602 is generated. Is it possible to link the users mailbox to the solidcp organization user?

1 Reply
Posts: 1509
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

You can find the error codes at https://solidcp.com/uncategorized/solidcp-error-codes/

ERROR_EXCHANGE_EMAIL_EXISTS = -2602;

Please check the mailbox is new to SolidCP and isn't already in the panel.

Thanks,

Trevor Robinson

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