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Error getting remote server information

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Rodrigo
Posts: 9
 Rodrigo
Topic starter
Oct 08, 2019 6:03 am
(@rodrigo)
Active Member
Joined: 4 years ago

After install 1.4.4 Version and create a Server, I get the message: "Error getting remote server information"

How to fix it !

Thanx

4 Replies
Trevor Robinson
Posts: 1442
 Trevor Robinson
Admin
Oct 11, 2019 11:17 am
(@trobinson)
Member
Joined: 6 years ago

Hello,

Did you install SolidCP Server on the machine your trying to connect to? If so i would double check the URL (You can try load it in a browser from the enterprise server to see if it shows the web information).

If the above is working i would check the password to make sure it is set correctly. As this is a common issue.

Regards,

Trevor

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Rodrigo
Posts: 9
 Rodrigo
Topic starter
Oct 20, 2019 6:34 pm
(@rodrigo)
Active Member
Joined: 4 years ago

Hi,

The problem still goes on, I checked the url and it's ok, password is ok too, what should i do?

Thanks

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Rodrigo
Posts: 9
 Rodrigo
Topic starter
Oct 20, 2019 7:09 pm
(@rodrigo)
Active Member
Joined: 4 years ago

Sorry, I found the problem, I did not install Server asp.net v4.5, I just install Enterprise Server !

Sorry man !!

Thanks

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Marco Tiggelaar
Posts: 1958
 Marco Tiggelaar
Admin
Oct 22, 2019 4:31 pm
(@m-tiggelaar)
Contributor
Joined: 6 years ago

Glad you found the problem 🙂

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