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Error rebooting remote server

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Posts: 4
Topic starter
(@vasikos72)
New Member
Joined: 8 years ago

Hello,

When trying to reboot server , Showing following error, and reboot not working ( Show processes working fine, show services working fine, remote sessions working fine )

System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'REBOOT' task on '' SERVER ---> System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Privilege not held.
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.OperatingSystemController.RebootSystem(Int32 serverId)
--- End of inner exception stack trace ---
at SolidCP.EnterpriseServer.OperatingSystemController.RebootSystem(Int32 serverId)
at SolidCP.EnterpriseServer.esServers.RebootSystem(Int32 serverId)
--- End of inner exception stack trace ---
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.esServers.RebootSystem(Int32 serverId)
at SolidCP.Portal.ServersEditReboot.btnReboot_Click(Object sender, EventArgs e)

What I did wrong?

thank you in advance for your response

3 Replies
Posts: 237
(@hxkd)
Reputable Member
Joined: 8 years ago

I also have seen this error when trying to reboot the servers. Seems the process doesnt have admin rights to do this.

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Posts: 4
Topic starter
(@vasikos72)
New Member
Joined: 8 years ago

Thanks for your reply.
Can you explain how to fix this?

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Posts: 1457
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

 

I have looked into this and it appears to be a known bug in WMI. This is in our bug list and we will look to reconfigure this to powershell.

 

Thanks,

 

Trevor Robinson

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