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Error when creatig RDS Collection

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Posts: 2
Topic starter
(@robin-ganter)
New Member
Joined: 5 years ago

Hi,

I have setup a RDS 2016 environment (one Server 2016 as Gateway, one Server 2016 as RDS-Host).

Everything worked fine, but wehn I'm creating a RDS Collection, the collection is added in the Servermanager  but SolidCP throws an error and doesn’t create it in the panel. If I try to import an existing collection I get the same error as when creating a new Collection.

I'm running SoldiCP Version 1.4.3

The following error occurs:

System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'ADD_RDS_COLLECTION' task on '' REMOTE_DESKTOP_SERVICES ---> System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Cannot index into a null array. ---> Cannot index into a null array. 
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) 
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) 
at SolidCP.Providers.RemoteDesktopServices.RemoteDesktopServices.CreateCollection(String organizationId, RdsCollection collection) 
at SolidCP.EnterpriseServer.RemoteDesktopServicesController.AddRdsCollectionInternal(Int32 itemId, RdsCollection collection) 
--- End of inner exception stack trace --- 
at SolidCP.EnterpriseServer.RemoteDesktopServicesController.AddRdsCollectionInternal(Int32 itemId, RdsCollection collection) 
at SolidCP.EnterpriseServer.esRemoteDesktopServices.AddRdsCollection(Int32 itemId, RdsCollection collection) 
--- End of inner exception stack trace --- 
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) 
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) 
at SolidCP.EnterpriseServer.esRemoteDesktopServices.AddRdsCollection(Int32 itemId, RdsCollection collection) 
at SolidCP.Portal.RDS.RDSCreateCollection.btnSave_Click(Object sender, EventArgs e)

2 Replies
Posts: 1509
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

If you go into Configuration -> Server -> Select Settings next to RDS Server.

Does it show the SolidCP version on the right side?

Thanks,

Trevor

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Posts: 2
Topic starter
(@robin-ganter)
New Member
Joined: 5 years ago

Hi Trevor,

thanks four your reply.

Yes, the SolidCP-Version is shown correctly. But in the meantime I figured it out, after finding an old thread of 2017 with the same problem ( https://solidcp.com/forum/question/rds-deployement-cannot-index-into-a-null-array/).

After changing the language of the RDS-Gateway-Host from German to English (installing Language-Pack and changing the default language) the problem was solved. I thougt that this problem is already fixed in the latest version (1.4.3) because in the other thread was mentioned that this problem should be fixed with version 1.2.0

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