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Posts: 36
Topic starter
(@ndricim)
Eminent Member
Joined: 8 years ago

hello can someone help me with this error

 

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.Exception: Error executing 'CREATE_ORG' task on 'test.veselaj.com' ORGANIZATION ---> System.Exception: Error executing 'CREATE_ORG' task on 'OU=1,OU=Mail,OU=Klientat2,DC=veselaj,DC=local' ORGANIZATION ---> System.Exception: Error executing 'CREATE_ORG' task on 'OU=1,OU=Mail,OU=Klientat2,DC=veselaj,DC=local' ORGANIZATION ---> System.Exception: Error executing 'CREATE_ORG' task on 'OU=1,OU=Mail,OU=Klientat2,DC=veselaj,DC=local' ORGANIZATION ---> System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> Execution result does not contain any object at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) at SolidCP.Providers.Exchange.ExchangeServer.ExtendToExchangeOrganization(String organizationId, String securityGroup, Boolean IsConsumer) at SolidCP.EnterpriseServer.ExchangeServerController.ExtendToExchangeOrganization(Organization& org) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.ExtendToExchangeOrganization(Organization& org) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.ExtendToExchangeOrganization(Organization& org) at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.ExchangeServerController.CreateOrganizationRootPublicFolder(Int32 itemId) at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) --- End of inner exception stack trace --- at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName) at SolidCP.EnterpriseServer.esOrganizations.CreateOrganization(Int32 packageId, String organizationID, String organizationName, String domainName) --- End of inner exception stack trace ---

8 Replies
Posts: 1964
Admin
(@m-tiggelaar)
Noble Member
Joined: 8 years ago

Hello,

From the error i am fairly sure you entered the AD Server or Root OU in DC / OU format.

It should just be plain text like:  ad1.mylocaldomain.local and  for ou's customersexchange (or which ever OU you prefer, do note it's Capital Sensetive).

For some more information and examples you can check out our Exchange 2013/ 2016 guide here:
https://solidcp.com/kb/configuration/exchange-2013-2016-configuration/

Regards,

Marco

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Posts: 36
Topic starter
(@ndricim)
Eminent Member
Joined: 8 years ago

the problem started when I added an domain with Capital latters (accident)the users had problem with login thay had to write the domain with calital latters so when i deleted the domain and try to add again the domain with lowercase i get this error

 

Logged User:
serveradmin

Work on Behalf:
ndricim

Hosting Space:
0

Stack Trace:
System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. —> System.Exception: Error executing ‘CREATE_ORG’ task on ‘test.veselaj.com’ ORGANIZATION —> System.Web.Services.Protocols.SoapException: Server was unable to process request. —> The server is not operational.

at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.Providers.HostedSolution.Organizations.OrganizationExists(String organizationId)
at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName)
— End of inner exception stack trace —
at SolidCP.EnterpriseServer.OrganizationController.CreateOrganization(Int32 packageId, String organizationId, String organizationName, String domainName)
at SolidCP.EnterpriseServer.esOrganizations.CreateOrganization(Int32 packageId, String organizationID, String organizationName, String domainName)
— End of inner exception stack trace —
at System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall)
at System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters)
at SolidCP.EnterpriseServer.HostedSolution.esOrganizations.CreateOrganization(Int32 packageId, String organizationID, String organizationName, String domainName)
at SolidCP.Portal.UserCreateSpace.CreateHostingSpace()

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1 Reply
Admin
(@m-tiggelaar)
Joined: 8 years ago

Noble Member
Posts: 1964

Server was unable to process request. —> The server is not operational.
Usually indicates the Active Directory server isn't filled in properly (it should state something like ad1.mydomain.local, meaning full fqdn)

also the users login should become username@theirdomain.com (upn) not mylocaldomainusername 🙂

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Posts: 36
Topic starter
(@ndricim)
Eminent Member
Joined: 8 years ago

yeah i know that, it worked befor, till i added that Uppercase domain and deleted it

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4 Replies
Admin
(@m-tiggelaar)
Joined: 8 years ago

Noble Member
Posts: 1964

hmm, Server not Operantional is generally not an indication of any structural issue.
only issue i ever saw with deleted ou's is that an item can get stuck in Deleted Objects (difficult to spot but during a reboot it does popup warning about it in event log)

though i never seen that cause this type of error in SolidCP / WebsitePanel.

Did you try creating an new hosting space for testing to make sure that still works?
or opening up existing organizations?
I don't think any of them currently work due to AD server issues or a misconfiguration in the AD Settings.

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(@ndricim)
Joined: 8 years ago

Eminent Member
Posts: 36

i dont know im lost, if you have free time to help me i can give you my TeamViewer id

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Admin
(@m-tiggelaar)
Joined: 8 years ago

Noble Member
Posts: 1964

It's a bit too late for me here to still look into AD issues (unless it causes downtime on clients and it's urgent), but tomorrow i can provide paid support (take a look on your server) if you want.

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(@ndricim)
Joined: 8 years ago

Eminent Member
Posts: 36

i fixed.

i have a suggestion on next SC update,

when adding a domain with web server + exchgange mail useres, alert them when trying to add a domian with uppercases

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