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forgot password

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Posts: 53
Topic starter
(@beckhamk)
Trusted Member
Joined: 8 years ago

Has anything been fixed in the recent 1.1.2 release to fix the forgot password issue?  We have gotten reports from customers sometimes saying they never get and email or that when they get the email there is a big error message when logging in. Today we had a customer say they tried twice to access the account after getting the email (we tested this ourselves) saw the email, logged in and saw a big (but friendly) error message from solidcp.  Next login, solidcp said account was locked.  we went into solidcp as serveradmin reset password and all way well.  I would like to know if this was known already and resolved in 1.1.2 or if there is some other issue going on here.

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Posts: 1509
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

 

I have just checked with the developers and this is being worked on. They have fixed the browser crash but are still working on fixing this in general.

 

I have created a bug for this at https://git.key4ce.com/SolidCP/v1.0/issues/125 and any updates should be posted there.

 

Kind Regards,

 

Trevor Robinson

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