FTP 10.0 SolidCP Er...
 
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FTP 10.0 SolidCP Error

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Posts: 1457
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

 

On the FTP server edit the SolidCPServer web.config and set the Log value to 4.

 

I will also double check our development 2016 server to make sure that it is working fine.

 

Kind Regards,

 

Trevor Robinson

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Posts: 1457
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

I have just double checked our 2016 test machine and FTP10 is working fine.

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Posts: 73
Topic starter
(@javier-wong)
Trusted Member
Joined: 8 years ago

Hi Trevor, I suppose high chance its my setup. Here are the logs once I up the log level to 4.

[1/9/2017 11:21:24 PM] ERROR: 'Microsoft FTP Server 10.0' GetHeliconApeStatus
System.InvalidCastException: Unable to cast object of type 'SolidCP.Providers.FTP.MsFTP100' to type 'SolidCP.Providers.Web.IWebServer'.
at SolidCP.Server.WebServer.GetHeliconApeStatus(String siteId)

[1/9/2017 11:21:25 PM] ERROR: 'Microsoft FTP Server 10.0' InitFeeds
System.InvalidCastException: Unable to cast object of type 'SolidCP.Providers.FTP.MsFTP100' to type 'SolidCP.Providers.Web.IWebServer'.
at SolidCP.Server.WebServer.InitFeeds(Int32 UserId, String[] feeds)

Really doesnt seem to provide that much more information. Any ideas what else I could try? Thanks very much for all the help so far btw.

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Posts: 1457
Admin
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

 

It does sound a little strange with the HeliconApeStatus as this should not be used in FTP.

 

Its hard for us to diagnose via the forum but my guess would be there is some error in the database so i would check over all the providers and quotas.

 

If you need this issue resolved more quickly and would like us to take a direct look we do offer paid support (With all profits going back into SolidCP). Currently this is processed via my company and you can see the packages at https://www.key4ce.com/services/server-support/ (If you purchase multiple hours the unused time is left in your account to be used in the future).

 

Kind Regards,

 

Trevor Robinson

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Posts: 73
Topic starter
(@javier-wong)
Trusted Member
Joined: 8 years ago

Hi I finally fixed this!

In the providers table for ProviderID 113 - MSFTP 10 the EditorControl field was set to "IIS70" (I am not sure why this was so).

I noticed in install_db.sql that this was not supposed to be the case and instead was supposed to be "MSFTP70". I manually changed it to "MSFTP70" and all is now working fine. Thanks for the hint on checking the providers Trevor.

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