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When searching version 1.1.1, if a distribution list is selected it throws the following error

if you receive this error and the server is not maintained by you please contact your hosting company immidiately.

Tips for the server administrators:

Enterprise Server issue:
The most common cause is a enterprise server issue.
Please load up your SolidCP Enterprise server through RDP.
Inside the browser load up the Enterprise local url
It should provide an error that gets you further.
A common error would be Error 503, This simply means the Enterprise Server application pool is not running.

Database issue:
If you load up enterprise server site and everything appears to be running (no error).
The most likely cause is an conflicting piece of data in the database it self.
Load up the Event log on the Enterprise Server –> Go to Applications and Services logs –> Click SolidCP.
Check for any recent errors.

 

 

The event viewer shows this error:

Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 10/25/2016 9:49:26 PM
Event time (UTC): 10/26/2016 2:49:26 AM
Event ID: 1e77fcdbf4484b02b85e53a1f952864e
Event sequence: 148
Event occurrence: 4
Event detail code: 0

Application information:
Application domain: /LM/W3SVC/3/ROOT-1-131219230083708929
Trust level: Full
Application Virtual Path: /
Application Path: C:WebsitePanelPortal
Machine name: USI-WSPPORTAL02
Request information:
Request URL: http://portal.fakedomain.com/Default.aspx?pid=SpaceExchangeServer&ItemID=931&SpaceID=278&ctl=edit_user&AccountID=11851&mid=200
Request path: /Default.aspx
Is authenticated: True
Authentication Type: Forms
Thread account name: USI-WSPPORTAL02WPPortal

Process information:
Process ID: 2212
Process name: w3wp.exe
Account name: USI-WSPPORTAL02WPPortal

Exception information:
Exception type: NullReferenceException
Exception message: Object reference not set to an instance of an object.
at SolidCP.Portal.SkinControls.UserSpaceBreadcrumb.BindUserSpace()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Control.LoadRecursive()
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)