Hello,
we have upgraded from WebsitePanel 2.1 to SolidCP. This went better than expected. 🙂
Only one problem is remaining: The setting "append org id" is not working. Usernames are always created in the format "username00000" which is not what we want. With WebsitePanel, this has always worked fine.
Did I miss a setting oder why does the option not work anymore?
Thank you for your help!
Hello,
I have tested this and it appears to be working fine in our latest build. This would make me believe its a environmental issue for you.
We can take a closer look at your environment using our premium paid support. If you are interested please submit a ticket using the contact button at the top of the website.
Kind Regards,
Trevor Robinson
Hello Trevor,
thank you for your answer. I got it working and think I found a bug: in the database, the entry "usernameformat" in the table "ServiceProperties" for the old server was "Append OrgID". For the new server, it was "OrgID anfügen" (german). I have changed it to the english value directly in the database and since then it's working.
Hey,
I am having the same problem but I have no idea where I can find the entry to make the change. User accounts created by SolidCP are getting 0000 at the end and users created in my AD are fine.
Regards,
Marius
Hello,
Can you please try run the following SQL Query against your SolidCP Database:
SELECT * FROM [SolidCP].[dbo].[ServiceProperties] Where [PropertyName] like 'usernameformat'
If you can screenshot the results and post them in here.
Kind Regards,
Trevor Robinson
