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IP Access Prohibited

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mojoekita
Posts: 27
Topic starter
(@mojoekita)
Eminent Member
Joined: 6 years ago

Hi there Guys

I forgot the password for the main serveradmin account.

I then used SolidCP Installer to reset the password, which confirmed the password was reset successfully.

Now when I try and login I get the error below:

IP Access Prohibited
Access Prohibited for Your IP Address

Does anyone know how to get pass this.

thanks

4 Replies
Trevor Robinson
Posts: 1444
Admin
(@trobinson)
Noble Member
Joined: 7 years ago

Hello,

 

You can edit the AccessIpsSettings from the [dbo].[SystemSettings] table inside the SolidCP database. For it to be not used it should be blank (not NULL)

 

Kind Regards,

 

Trevor

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mojoekita
Posts: 27
Topic starter
(@mojoekita)
Eminent Member
Joined: 6 years ago

Thanks Trevor

That resolved my issue.

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doanhtien
Posts: 8
(@doanhtien)
Active Member
Joined: 2 years ago

Sorry I can't find AccessIpsSettings. How to find it? 

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Trevor Robinson
Posts: 1444
Admin
(@trobinson)
Noble Member
Joined: 7 years ago

Hey doanhtien,

You can find these settings in Configuration -> System Settings -> PORTAL IP ADDRESS RESTRICTION SETTINGS.

Regards,

Trevor

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