Hi I went through the migration walkthru here : https://solidcp.com/kb/installation/migrate-mspcontrol-solidcp/
I got a few errors about FKServiceItems having a constraint on several databases. I wasn't sure if thats a big deal or not. I have everything 'running' i can get to localhost 9001,9002,9003 . I cannot login using former credentials. if i put a fake name in i get 'password email sent' but if i put serveradmin in i get a db failed error.
I dont have a very complex setup, I have hosted exchange , with 8 'customers' and an RDS/RDP published app gateway but it doesnt work in MSP control even though I have services installed . Either way, so Im thinking just do a NEW install on a NEW DB and then see if i can import the user base and accounts?
Hi, MSPControl uses a different password encryption.
Try changing the serveradmin password using the SolidCP configuration or manually from the database.
For example, copy the encryption password from a user whose password you know in serveradmin.
Ok, we only have one user and a few peer accounts , i could go into the DB and reset the password with clear text? i didnt do that because the error i got was actually when i did reset password and put in a valid account . i cant login, i cant reset the existing pw, and so i cant make a new user..
Im going to stand up a new vm and install solidcp from scratch and try to import the users/settings and see if that works okay .
Hello,
The passwords cannot be set with clear text. If you have the SolidCP server you can edit the password for Enterprise server to get the correct serveradmin password.
Thanks,
Trevor
