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Peer accounts


JimJams
Posts: 111
Topic starter
(@jimjams)
Estimable Member
Joined: 6 years ago

Hi all,
Does anyone know what the difference between the Peer account types are?

When you create one you can choose:

CSR
Helpdesk
Reseller

I tried one with Helpdesk and it allows me to edit website settings, DBs, FTP etc.
It does not let me delete users or spaces.

That's all good.

But it doesn't allow you to edit domains DNS zones.
Assuming we would use this peer for a level 1 or 2 support tech they would certainly want to be able to edit DNS zones under clients spaces.

Anyway, was wandering if anyone knew how the permissions work on the Peers?

Also, any idea what the CSR one does? I assume its "customer service representative" ?

2 Replies
Marco Tiggelaar
Posts: 1958
Admin
(@m-tiggelaar)
Contributor
Joined: 6 years ago

Hello,

The peer accounts are defined in pages config: SolidCP_Pages.config for details on the exact permission which role is allowed or not.

https://github.com/FuseCP/SolidCP/blob/master/SolidCP/Sources/SolidCP.WebPortal/App_Data/SolidCP_Pages.config

Regards,

Marco Tiggelaar

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JimJams
Posts: 111
Topic starter
(@jimjams)
Estimable Member
Joined: 6 years ago

Thanks Marco, I will have a play with that.

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