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Posts: 1457
 Trevor Robinson
Admin
May 09, 2017 3:45 pm
(@trobinson)
Noble Member
Joined: 9 years ago

Hello,

 

You may want to rerun the installer to uninstall and install the portal again.

 

I think that will be the best way to rule out other problems. Please make sure the Enterprise URL is set correctly when you run the installer.

 

Thanks,

 

Trevor Robinson

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Posts: 29
 Otong Akan
Topic starter
May 10, 2017 9:26 am
(@akjesus)
Eminent Member
Joined: 8 years ago

I have done that several times and was unable to uninstall the user account SolidCPPortal and SCPEnterprise, so i had to create other accounts SolidCPPortal2 and SCPEnterprise2 to be able to install that. Could that be the problem?

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Posts: 29
 Otong Akan
Topic starter
May 10, 2017 6:00 pm
(@akjesus)
Eminent Member
Joined: 8 years ago

still waiting for your response

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Posts: 1457
 Trevor Robinson
Admin
May 10, 2017 10:26 pm
(@trobinson)
Noble Member
Joined: 9 years ago

That should be fine. Can you confirm you are using the installer from http://installer.solidcp.com/Files/stable/SolidCPInstaller.msi to install SolidCP?

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Posts: 29
 Otong Akan
Topic starter
May 10, 2017 10:39 pm
(@akjesus)
Eminent Member
Joined: 8 years ago

Confirmed. I tried downloading the Zip files but was unable To see the setup installer so I used the msi installer direct from solidcp.com

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