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ssl certificate creation / import failing with alogarithm invalid

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Posts: 237
Topic starter
(@hxkd)
Reputable Member
Joined: 7 years ago

I have sites that all of a sudden started to error out on renewing the certs, when you delete and renew the cert it says it found a cert, but when you click import it fails. I have tried to check for settings but am I missing something here ?  

the audit log logs the following :

System.NotSupportedException: The certificate key algorithm is not supported.
at System.Security.Cryptography.X509Certificates.PublicKey.get_Key()
at SolidCP.Providers.Web.Iis.SSLModuleService100.GetSSLCertificateFromX509Certificate2(X509Certificate2 cert)
at System.Linq.Enumerable.WhereSelectEnumerableIterator`2.MoveNext()
at System.Collections.Generic.List`1..ctor(IEnumerable`1 collection)
at System.Linq.Enumerable.ToList[TSource](IEnumerable`1 source)
at SolidCP.Providers.Web.Iis.SSLModuleService100.GetServerCertificates(String certificateStoreName)
at SolidCP.Providers.Web.Iis.SSLModuleService100.GetServerCertificates()
at SolidCP.Providers.Web.Iis.SSLModuleService100.GetCurrentSiteCertificate(WebSite website)
at SolidCP.Providers.Web.Iis.SSLModuleService100.ImportCertificate(WebSite website)

1 Reply
Posts: 1
Customer
(@katherine561neufeld)
New Member
Joined: 6 months ago

The error you're encountering during SSL certificate renewal in SolidCP suggests a "System.NotSupportedException" related to the certificate key algorithm. To troubleshoot, check if the certificate's key algorithm is compatible with SolidCP, ensure your software is up-to-date, and review SSL certificate properties. Verify proper storage in the certificate store and consult SolidCP documentation or support for tailored guidance. Additionally, consider any recent changes to the server environment that might affect the renewal process. If issues persist, seeking assistance from SolidCP's support or community forums would be advisable.

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