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May 29, 2018 2:58 pm
Hi there
We have a "simple" Hosted Exchange setup and I would like to attach a control panel for our Helpdesk and for easier management.
I have searched the site but was not able to find answers to my questions:
- Is it possible to integrate SolidCP in our existing environment (roundabout 50 tenants / 600 mailboxes)? If this is possible, what are the requirements to manage the already existing mailboxes/users/groups/shared mailboxes/public folders and is there a basic step overview for doing so? We have separated the tenants with different OUs under one Base OU (eg. Hosting/Tenant1 ... Hosting/Tenant2) and also ABP and CustomAttribute1.
- We would like to upgrade our environment (2012R2 / Exchange 2013) to 2016 (OS and Exchange) and also want to setup High Availabilty for several roles (like WAP / ADFS). Should we do that before or after SolidCP integration?
- Installation of SolidCP can be done on a dedicated member server in the Active Directory Domain of our HoEx?
- Is there a short overview of basic steps needed to be done after installation to get SolidCP up and running?
Regards,
geordi
1 Reply
Jun 02, 2018 8:25 am
Hello,
- This is possible and you will want to use the Enterprise Import tool (Details located at https://solidcp.com/kb/configuration/enterprise-import-tool/ )
- I would do this before SolidCP as it means you can just setup SolidCP for Exchange 2016 and wont need to migrate between versions.
- Correct
- There are a number of guides you may want to follow. The one you will need to pay the most attention to would be the Exchange setup guide located at https://solidcp.com/kb/configuration/exchange-2013-2016-configuration/.
Kind Regards,
Trevor Robinson
