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Starting with SolidCP in an existing HoEx environment

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Topic starter
(@geordi)
New Member
Joined: 6 years ago

Hi there

We have a "simple" Hosted Exchange setup and I would like to attach a control panel for our Helpdesk and for easier management.
I have searched the site but was not able to find answers to my questions:

  1. Is it possible to integrate SolidCP in our existing environment (roundabout 50 tenants / 600 mailboxes)? If this is possible, what are the requirements to manage the already existing mailboxes/users/groups/shared mailboxes/public folders and is there a basic step overview for doing so? We have separated the tenants with different OUs under one Base OU (eg. Hosting/Tenant1 ... Hosting/Tenant2) and also ABP and CustomAttribute1.
  2. We would like to upgrade our environment (2012R2 / Exchange 2013) to 2016 (OS and Exchange) and also want to setup High Availabilty for several roles (like WAP / ADFS). Should we do that before or after SolidCP integration?
  3. Installation of SolidCP can be done on a dedicated member server in the Active Directory Domain of our HoEx?
  4. Is there a short overview of basic steps needed to be done after installation to get SolidCP up and running?

Regards,
geordi

1 Reply
Posts: 1456
Admin
(@trobinson)
Noble Member
Joined: 8 years ago

Hello,

  1. This is possible and you will want to use the Enterprise Import tool (Details located at https://solidcp.com/kb/configuration/enterprise-import-tool/ )
  2. I would do this before SolidCP as it means you can just setup SolidCP for Exchange 2016 and wont need to migrate between versions.
  3. Correct
  4. There are a number of guides you may want to follow. The one you will need to pay the most attention to would be the Exchange setup guide located at https://solidcp.com/kb/configuration/exchange-2013-2016-configuration/.

Kind Regards,

Trevor Robinson

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