Hello, when i try to create a new Customer in my test enviroment and let SolidCP create automatic the hosted Organisation, i get following issue :
- 504 Gateway Time-out
The server didn't respond in time. - Cmdlet failed. Cmdlet Get-AddressList, parameters -Identity "mytestdomain.net Rooms" -DomainController "SolidCP-DC-01.mytestdomain.local".
- Cmdlet failed. Cmdlet Get-Mailbox, parameters -Identity "mytestdomain.net Public Folder Mailbox" -PublicFolder "True" -OrganizationalUnit "mytestdomain.local/SolidCP/Customers/MX01/mytestdomain.net" -DomainController "SolidCP-DC-01.mytestdomain.local".
- Cmdlet failed. Cmdlet Get-PublicFolder, parameters -Identity "mytestdomain.net" -DomainController "SolidCP-DC-01.mytestdomain.local".
Can someone tell me whats going wrong ?
Hello,
What is the actual error message seen in SolidCP ?
Having errors or warnings in eventlog during creation is expected at certain points.
From your description however a gateway timeout 504 seems to be the most serious one, it should not take so long to time out.
I do see you got 2 errors about Public folders to which i would double check if you got a Primary hierarchy, if it's missing SolidCP (and Exchange) can not properly create secondary hierarchy pf mailboxes.
Regards,
Marco
Hello Marco, Thanks for your feedback, your answer has brought me very quickly to the cause of the error and troubleshooting.
After checking the Public Folder and the Public Folder Mailbox, I noticed that the test was still an old entry in the public folder and public folder mailbox structure was present.
After deleting the old, orphaned entries and rebuilding the root folder including the root public mailbox folder mailbox, SolidCP was able to create the hosted organization.
A bug that was also due to this problem (solidcp Access Denied For more information, see the about_Remote_Troubleshooting Help topic.) Was also fixed.
Thanks for the tip, the forum post can be marked as successfully closed.
Glad it worked out.
I have marked it as resolved.
