I have upgraded from WSP to SolidCP 1.0.1 and then upgraded to 1.0.3 but I am unable to login and it gives below error.
Wrong credentials
Wrong user name or password have been specified or account is locked.
I am sure password is correct and password still works in my old WSP.
Hello,
It your sure the password is correct but your unable to login it has to be the Enterprise web.config Cipher key.
If the Cipher key (encryption key) isn't 100% equal no passwords will work (as their stored encrypted in the database with the encryption key of the Enterprise web.config)
So: Double check the "WebsitePanel.CryptoKey" from your original enterprise web.config to the SolidCP web.config.
If they match your passwords should match 🙂
Regards,
Marco
Thanks for the fast reply.
It was key issue and I can login now 🙂
Glad you got it resolved 🙂
let me know if you come cross any other issue, i'm happy to help out.
Hi
I have the same issue with upgrading to 1.4.0 from WSP, but my CryptoKey is correct.
I'm not receiving any reset password links using that feature, and the email server logs don't show any attempt by the server to send these.
Any suggestions?
Regards,
Simon
Hello,
I would suggest using the SolidCP installer to reset the password for ServerAdmin.
If you are still unable to login please check the SolidCP database in table [dbo].[Users] ensure that [OneTimePasswordState], [FailedLogins] & [LoginStatusId] are NULL.
Thanks,
Trevor
