Hello
When I try to Test connection in the SolidCp module in WHMCS it gives me this error:
FAILED: GetUserByUsername Fault: (Code: 0, Message: SOAP Fault: (Code: 0, Message: SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://XXXXX:9002/esUsers.asmx?WSDL' : failed to load external entity "https://XXXXX:9002/esUsers.asmx?WSDL" ))
XXXXX is my IP or my server name, of course. And I try with serveradmin user and its password.
No matter that I tick use SSL connection or not.
P.S:
And this is an error when try to create an account:
Order Accept Encountered Problems
CreateAccount Fault: (Code: 0, Message: ChangeUserStatus Fault: (Code: 0, Message: SOAP Fault: (Code: 0, Message: SOAP-ERROR: Parsing WSDL: Couldn't load from 'http://XXXXX:9002/esPackages.asmx?WSDL' : failed to load external entity "http://XXXXX:9002/esPackages.asmx?WSDL" ), Service ID: 19)
And I have another question that's not related to this topic, but I appreciate if you answer this too, In SolidCp Portal when I make a mailbox for user in Setup Instruction Section ، Web access (OWA, Outlook) and outlook client Are empty while I fill all Setup Instruction Variables on the server.
Thanks for help.
Hi,
Can you try load http://XXXXX:9002/esPackages.asmx?WSDL in your browser?
You should see a XML document.
Kind Regards,
Trevor Robinson
Hi,
Yes, I try both http://XXXXX:9002/esPackages.asmx?WSDL and http://XXXXX:9002/esUsers.asmx?WSDL, and in both I see an XML document.
Hey,
If you can see the XML in full then maybe be your server. Can you try increase your PHP max_execution_time & max_input_time?
Thanks,
Trevor Robinson
If you have restricted connections for our SolidCP enterprise, make sure that you allow connection from your WHMCS server. It seems that your WHMCS server is unable to access Enterprise portal URL.
