Marco Tiggelaar
@m-tiggelaar
Admin
Noble Member
Joined: Jan 7, 2016
Last seen: Nov 13, 2024
Topics: 1 / Replies: 1966
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Answer: How to move an account from one reseller to the other

Hello, I'm afraid that is not possible without doing quite some database editing. In general i would recommend to detach the customers resources, an...

5 years ago
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Answer: delete dns record

This will be relatively difficult to solve without taking a look personally. However in general this would most likely be an issue in the Domain data...

5 years ago
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Answer: MySQL 8 Unable to create hosting plan

I'm not sure if this is the root cause of your issue however, ALL scp components require to be the exact same version (as all make soap calls which va...

5 years ago
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Answer: DNS Zone Records – Double entrys

Hello, Do you see this in the DNS Editor directly aswell or only within SolidCP that it lists double entries? Please note SolidCP does not actively ...

5 years ago
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Answer: Re: import mail resources from wsp

As far as i am aware thats not required in SolidCP. However i would always double check and test to make sure it doesn't act out for your customers b...

5 years ago
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Answer: Mail server not active

Hello, SolidCP does not install or configure software for you in general. You will need to install them (just as you would on any Windows server), t...

5 years ago
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Answer: delete dns record

Ok, If you check the dns inside mmc do you still see the dkim record? (maybe inside some folder etc) can you manually delete it through mmc?

5 years ago
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Answer: Re: How to add cron job

Hello, The "Check website availability" should do what your looking for. (it's pretty equal to a cron job / etc) Regards, Marco

5 years ago
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Answer: Suspending DNS Zone

I'm not sure about simple dns (never really used it my self) but MS DNS / most dns servers do not. This would mean to create this feature it will be ...

5 years ago
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Answer: Adding Contact to Global Address List email error

Ok, but in your example how are you going to segregate organizations? So you got 2-3 different organizations and the same external contact?

5 years ago
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Answer: delete dns record

If it's showing a double entry for everything it generally indicates an issue with the database. Is this for all domains or just for some domains? A...

5 years ago
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Answer: Error setting up mailcleaner API

It's pretty much copying the update folder zip contents in to the right folders yes. You can skip the web.config steps as it should have already be...

5 years ago
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Answer: Adding Contact to Global Address List email error

Hello, The reason why solidcp adds it like that is for segregation aswell as "unique" contacts (even though you have for example 5x same contact in d...

5 years ago
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Answer: access solidcp control panel in subdomain

Hello, You can set the bindings via IIS Manager --> SolidCP Portal --> right hand side "bindings" SolidCP will respond to anything configured ...

5 years ago
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Answer: delete dns record

Hello, What DNS Provider are you using? If it's MS DNS do you use the 2012+ provider? it should resolve the issue for you. Regards, Marco

5 years ago
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