Forum

Hi Trevor, I'll check that later with a new package. However it doesn't explain the original issue (which is the SM being hit in a loop). I traced ...

The suspension API call does work fine, so if WHMCS sends the suspend call, it will indeed suspend 🙂

You need to terminate the service (press the big button! ) not just delete it ?

OMG, finally, I have found the issue! It's due to the "BandwidthUpdated" field being NULL for a package in the dbo.Packages table. So in the calcula...

Nothing in either of those logs 🙁 (the audit log is just the one under root right - Default.aspx?pid=AuditLog&UserID=1) So there is no way to ge...

Have reported this as a possible API bug But for anyone who wants a work around until then. Edit the /addons/solidcp_module/lib/enterprise.php file ...

17 and same issue. Would really be useful if we could get a CLI output - is it possible?

This is a known bug / issue with WHMCS. See link for fix:

Any ideas? I thought I could get the real resource allocation from the array returned by "getUserPackages" - but this just returns 0!

Hi Marco, I have added the Addon via WHMCS - but the resource allowance doesn't update. I had a quick look at the WHMCS module source code, and it s...

I'm on SM 16 now 🙁 For those packages (Email Only) I don't even have bandwidth logging enabled and it *still* freezes on them. I'm wondering if this...

Ok, not sure if red herring. But I've got bandwidth collection running now and correctly counting the bandwidth for packages until it reaches an "Ema...

This is still an issue. Installed a brand new SmarterMail install - but same thing occurs. Running the bandwidth calculator loops over and over, sen...