Last seen: Jul 21, 2026
Hello, For the Hosting plan page did you select either the server or a virtual server (With the services added) in the Target Server drop down? &nbs...
Hello, We currently do not have a guide created but I will make a note for this to be done in the future. Can you tell me if you have added ...
Hello, Looking at the error it requires the source files from the ISO. If you can mount the ISO and then add "–Source D:SourcesSxs" to the en...
I have just tested the latest 1.0.3 on SmarterMail 15.0.5976 and it appears to be creating new domains and accounts fine. Can you try create a mail wi...
Hello, Can you double check the Services URL for me? If you open it in a browser it should give you the "SmarterMail Web Services" page. The URL wil...
Hello, We have made some modifications and you should be able to install 1.0.3 from the 1.0.1 installer with no issues. We do support most of the 20...
Sorry for the delay in my response. I have taken a look and it appears a update for the portal is also required.
Hi, We are trying to fix up some unexpected issues which didn't appear in our tests. I have isolated this one with SFB. Can you please upgrade your En...
Hi, Can you please tell me what is installed on the server? I am trying to replicate it. I have also now updated the download page.
I have tested it and it is working fine for me. You can try download the MSI from:
Hello, Sorry for the delay. We have now fixed this bug. You will need to update the installer by going to Application Settings -> Check for updat...
Hello, Sorry for the delay. We have now fixed this bug. You will need to update the installer by going to Application Settings -> Check for updat...
Hello, Thank you for highlighting the problems. It appears to be a installer update which is required. I will update this post when we have published...
Hello, There is no monitoring of bandwidth in place for HyperV at the moment. We would need to look into how it is best to monitor it and if HyperV c...
Hello, 1)The Windows AIK doesnt need to be installed on the HyperV server. It can be installed on any machine and we dont recommend installing it on ...