Last seen: Jul 21, 2026
Hello, We would recommend that you ensure that you have enough disk IO for the Virtual Machines (We do suggest that you use enterprise SSD's). We do ...
Hi, I have seen this when the MailDB has the setting "IsExcludedFromProvisioning" set to true. You can check this by running: Get-MailboxDatabase |...
Hello, Can you tell me in you have installed the Microsoft Web PI This is normally needed for the web engines to install. Kind Regards, Tre...
You need use Microsoft Remote desktop to the IP address set on the external interface for the virtual machine. It should then allow you to connect to ...
Hi, The picture will be from the HyperV console. Currently we only support RDP sessions so if you click connect on the 2nd screen it will allow you t...
Hello, Looking at the first picture it is a new Virtual Machine that you are setting up. You will only need to add the RD server if it is going to be...
Hello, Does the customer inside SolidCP also have a Hosted Organization assigned? You should see it under the Organization Menu for the customer. Ki...
Hello, Can you confirm if the root OU has been created (It requires manual creation in AD Users and Computers)?
A copy of the SolidCP.SilentInstaller.exe is included with the normal installer and can be found in the program files. I think the .dll files will nee...
Hello, There are no special steps required if your currently using WSP 2.1. If you follow one our migration guides located atit will take you through...
Hi, We have released the manual at Can you check that you have followed the steps in regards to the WebDAV site? If you are getting the no website fo...
Hi, We was aware of an issue with the SQL script. If you could download the latest version ofand run the SQL over the top it will fix these for you (...
Hi, Sounds like you are missing the webdav site. You need to make a new website on the server with webdav enabled. In the Cloud Folders domain you ne...
Just a note: SolidCPConstantUser – Requires that you set the encrypted password for the account (we do recommend using Serveradmin). To get this pas...
Hi James, There are a few settings which still need to be set in the web.config for webdav. These are the domain and enterprise server URL and server...